Absolutely lovely and great location definitely be booking here again
Reviewer: Helena | Sun 18th Aug 2024 | 14 hours ago
Apartment was super clean, nice and cosy perfect for a young couple hoping to get away for a couple of days. With all the added extras you could possibly need. A little hard to find but that’s not a big issue pub next door was a little loud but died down pretty quick. Would 100% stay here again.
Reviewer: Natalie M | Sun 18th Aug 2024 | 14 hours ago
Absolutely beautiful little room and living space, with prefect and excellent features. One of the best nights sleep we have had in a very long time as the bed was extremely comfortable. Only downside is that we weren’t staying for longer!
Reviewer: Dan | Thu 8th Aug 2024 | 1 week ago
5 minutes from York Station and city centre.Accommodation was very clean and modern with easy accessWe will stay here again.
Reviewer: Nick E | Thu 8th Aug 2024 | 1 week ago
The apartment are booked at York apart hotel was 10/10. The location was spot on, it was really big inside, the living room space, the bedroom and the shower was brilliant. Also, the stuff inside was very clean, the amenities were spot on. I’ll definitely be visiting again. Thanks Richard for all your help.
Reviewer: Ben | Thu 8th Aug 2024 | 1 week ago
Really enjoyed our stay would definitely stay again
Reviewer: Dionne| Wed 7th Aug 2024 | 1 week ago
Very clean tidy apartmentVery impressed and I will visit again
Reviewer: Sue| Mon 5th Aug 2024 | 1 week ago
A wonderful little apartment, nicely appointed with everything provided for a short stay.
Reviewer: Lorraine| Thu 1st Aug 2024 | 2 weeks ago
Literally booked on the day & I think I got the last 1.Just what I needed.Close to townParkingEverything included.Could have stopped all week.GreatCeiling needs attention in the front room ceiling. Apart from that - although didn’t reflect on my stay, only the price.All great.👍🏼CheersWill be staying again.Many thanks 🙏
Reviewer: Neil B | Tue 30th Jul 2024 | 2 weeks ago
Well run, clean, comfortable, and central to the train and buses.The owner is great at communication, and we thoroughly enjoyed our stay.
Reviewer: Janice | Fri 26th Jul 2024 | 3 weeks ago
I booked hotel through booking.com but had a problem with the payment through my account. After receiving a call from the hotel informing me that the payment did not go through, I foolishly paid via the link they sent me. I am still waiting for booking.com to acknowledge my original payment and refund it.Have been on customer service emailed them and phoned them no responsePhone keeps not recognise booking number this has become a painThe hotel was nice but won't be using this type of hotel again unless there is a reception
Reviewer: ROBERT N | Mon 22nd Jul 2024 | 3 weeks ago
Booked as we were visiting York to see Jack Savoretti in concert in the Museum Gardens, perfect location for train station & venue.Compact modern spotless apartment with everything you need for a short break in the heart of the city.Communication good and easy self check in. Would definitely recommend.
Reviewer: Sarah H | Sat 20th Jul 2024 | 4 weeks ago
I had an amazing experience and felt right at home. I was very impressed with the kitchen and washing machine, as well as the bedroom on the second floor. It was great that there was no hassle with staff, as these apartments are fully automated with no reception. Overall, it's a great place to stay.
Reviewer: David’s S | Fri 19th Jul 2024 | 1 month ago
This is mine and my partners 3rd stay here. We love it so much. Self contained apartment with all the amenities you could want. Within walking distance of all shops, sightseeing, transportation, everything. Fantastic oriental supermarket just round the corner aswell. Host got back to me quickly when I requested for another nights stay. Lovely person. We will be back again soon for our 4th visit I’m sure. We have stayed in a different apartment each time so we are hoping to complete the set haha. Only feedback I have from this visit (it wasn’t enough of an issue to bother the host about) was the blind upstairs did not work and there was a very faint smell coming from the bathroom but it really wasn’t bad at all.We got a hang of the convection hobs now finally hahahah. Very cute home away from home. Thank you for having us again.
Reviewer: Tanya | Sat 6th Jul 2024 | 1 month ago
Having had to leave my previous accommodation finding this little gem 💎 literally saved my trip and made the last stay in York so much better than my last two nights.The apartment is great, easy access into the main city,keyless check in and out, and no need to keep a key with you as everything is done via passcodeI will definitely book again if I am in York
Reviewer: Mirella F | Thu 4th Jul 2024 | 1 month ago
Just too hot upstairs...but nice apartment
Reviewer: Stefania L | Sun 30th Jun 2024 | 1 month ago
Easy booking the apartment and easy entry on arrival
Reviewer: Derek| Fri 28th Jun 2024 | 1 month ago
Lovely central placeSelf check in5 minutes walk from train station7 minutes walk from city centre
Reviewer: Natasha| Tue 4th Jun 2024 | 2 months ago
Nice modern apartment, close to York city centre. Although compact, the place was sufficient for our one nights stay. There was pretty much everything you'd need for a short stay, except for just a single portion of coffee, would have expected at least 2 or 4.The parking was all full, so we had to use NCP down the road which cost us quite a bit, but only to be expected in a city.
Reviewer: CAROLINE H | Wed 29th May 2024 | 2 months ago
The aparhotel was very clean and well equipped for self catering. The bedroom upstairs was bright and lovely and bathroom was clean modern.Downstairs was a bit dark but it was comfortable.A couple of the rooms had some maintenance issues llike cupboard doors and ceilings in need of repair but I’m sure they would get round to these eventually.Parking out front was great and the location was excellent, just a short stroll along the wall into the city centre.I would thoroughly recommend this hotel, it was excellent value for money.
Reviewer: Amanda | Wed 29th May 2024 | 2 months ago
Always have the best night sleep. Great location. Cool little pad. Thanks so much the only place in york I like to stay. Ideal for single travellers or couplesHosts always responsive.Thanks again
Reviewer: Poppy | Tue 21st May 2024 | 2 months ago
Such a cute little apartment, good location, good communication from the owners
Reviewer: Sarah A | Tue 21st May 2024 | 2 months ago
Very spotless ,comfortable apartmentEverythingyou need for your stay , we were only here for one night so only used the kettle ,Bed very comfortable and very clean ,Access to get in very easy and was able to store luggage before check in ,Will definitely recommend & hopefully stay here again .Many thanksRichard & Tracy
Reviewer: Tracy| Fri 17th May 2024 | 3 months ago
The room has everything you need lovely big shower room kitchen had everything that you would need bed clean and comfortable very quite no noise heard and convenient for every where you need to go
Reviewer: Robert R | Thu 16th May 2024 | 3 months ago
Found York Aparthotel to be a very easy walk from the railway station and into city centre. Apartment was very well presented with everything we needed. Fast foods and groceries short walk from hotel. Our unit did back onto a pub which was a bit noisy until 11.30pm on the Friday and Saturday nights.
Reviewer: Susanne G | Sun 5th May 2024 | 3 months ago
Good first impressions when you open the door, and easy self check in. Everything you could need. Nice to have your own front door which feels secure. Quiet overnight. Stayed a couple of times now parking has not been an issue and good value. Myself and teenage daughter have enjoyed both visits and York is beautiful.
Reviewer: Dawn | Wed 17th Apr 2024 | 4 months ago
This place was the best accommodation we had in our one month journey to the UK. Would gladly stay here again. Very modern and up to date👍🏻🥰
Reviewer: Joyce | Wed 10th Apr 2024 | 4 months ago
Great apartment clean and cosy , comfy bed and central to city and train station would defo stay again 👍🤗
Reviewer: Mandi| Tue 2nd Apr 2024 | 4 months ago
Fantastic apartment, excellent facilities, couldn't fault it at all. Will be looking to stay here every time I come to yor.
Reviewer: Chris S | Mon 1st Apr 2024 | 4 months ago
Great little apartment, good location, near pubs,restaurants,short walk to railway station and York City,will definitely be coming back.
Reviewer: Brian M | Sun 31st Mar 2024 | 4 months ago
Beautiful location clean and modernEverything is within walking distanceWill book again
Reviewer: Neil| Sat 30th Mar 2024 | 4 months ago
Second time I've stayed here and just as good as the first.Convenient location, fantastic communication from the owners on how to gain access and readily available contact details for any problems.Already looking at booking a 3rd visit!!
Reviewer: Craig | Wed 27th Mar 2024 | 4 months ago
We would definitely recommend the accommodation, well placed for York Town. Close to the station and lots of reasonablepriced bars near by. Will come by to the same place next time. Ken & Elaine
Reviewer: Ken| Mon 18th Mar 2024 | 5 months ago
Very nice stay, the room has everything you need, very well kitted out, will stay again. Ver clean and tidy in a great location.
Reviewer: Phil W | Fri 15th Mar 2024 | 5 months ago
Cooker too difficult to operate; I used the kettle to soak my morning noddles.A bit cold, but so was all of York; some Vikings have low BMI. Friendly host & staff, and much help from neighbour although not obliged.
Reviewer: Ellen P | Sun 10th Mar 2024 | 5 months ago
Great location close to the station. Nicely decorated. Good amenities. Just right for a lone traveller for 1 night.
Reviewer: Kelly Y | Fri 23rd Feb 2024 | 5 months ago
Lovely apartments, would defo book again. Apartments are modern and very clean, they have everything you would need for a few nights away. Very close to York centre and within walking distance to all attractions, bars, restaurants etc. We had a lovely stay. Bed was very comfortable and very easy check in on arrival.
Reviewer: Loran| Mon 19th Feb 2024 | 6 months ago
If anyone happens to come across this review while deciding where to stay in York, look no further. You shall not be disappointed. My wife and I have stayed in multiple residences around York but have never frequented such good value for money. Clean, well presented, expertly thought out. These apartments are simply are the definition of a home from home. Sad to leave - will 100% be back.
Reviewer: Alex M | Sat 17th Feb 2024 | 6 months ago
Apartment is situated in a good location, close to restaurants, pubs, attractions and short walk to train station. Had no problem parking even with the limited space , can get noisy early in the morning with surrounding businesses eg pub next door rolling kegs at 7:30 in the morning. Apartment was clean and nice personal touch with complimentary items such as tooth brushes. Would stay here again
Reviewer: Natalie | Wed 14th Feb 2024 | 6 months ago
Fantastic accommodation, kept well informed and very clean. Cannot fault the place it’s great. Thanks
Reviewer: Colin M | Mon 12th Feb 2024 | 6 months ago
Good location
Reviewer: Lee| Sun 28th Jan 2024 | 6 months ago
Everything is wonderful with these apartments. Private entrance,all the comforts of home and in a perfect location. Our favourite place to stay when visiting York.
Reviewer: Tracey| Thu 25th Jan 2024 | 6 months ago
Nice clean apartment in good location.Everything you needed for a short stay was provided. We managed to get parked at the property which at £10 for overnight parking was a bargain for York. A couple of things to point out was the xpelair in the bathroom wasn't working and there was a definite smell of someone having smoked in the apartment. These are only small negatives and we would definitely book again.
Reviewer: John| Sun 31st Dec 2023 | 7 months ago
So glad I found this place close to the centre and close to the station comfortable with everything you need 😁
Reviewer: Paul| Sat 30th Dec 2023 | 7 months ago
Fantastic appointment, well located & close to all bars & shops.Would definitely stay here again and would recommend to friends and family.The only issue we had was how to close the blinds but all round a fantastic place
Reviewer: Sharon| Fri 29th Dec 2023 | 7 months ago
We rented 2 apartments for ourselves and our friends.The apartments are modern, very clean,and with comfortable bedding.A 5 min walking distance from old city York.It was easy to access getting in.Highly recommended.There is no free parking, be aware you will have to pay for parking.
Reviewer: Terri H | Thu 28th Dec 2023 | 7 months ago
We had an overnight stay at the York Apart Hotel and really enjoyed it. The apartment was perfect for us, it had everything we needed, and is very well designed, making the most out of every inch of the small but more than adequate space. For around the same price, or cheaper than a B&B or Travelodge, you have a fully equipped kitchenette and a living space. Upstairs is a super comfy bed, with a nice en-suite shower room.There is limited parking outside at £10 per night,which is good value as opposed to the £26 at the nearby NCP.The next time we are visiting York, we will definitely book this place again.
Reviewer: Dave J | Mon 18th Dec 2023 | 8 months ago
Great location and had all the necessary amenities. It is directly behind a pub garden and noise can be heard but wasn't too bad. Bed is nice but could do with new pillows.
Reviewer: Ellie | Mon 18th Dec 2023 | 8 months ago
Great apartment great location only thing I'd say was a problem was the palm scan entry, I have raynauds syndrome and it took me ages to read my palm late at night in the cold
Reviewer: Phil | Mon 11th Dec 2023 | 8 months ago
Loved my stay, this is a wonderful little flat perfectly placed by the Train station and a short walk to the historical centre.
Reviewer: V | Sat 9th Dec 2023 | 8 months ago
Fantastic place and location. Self check in check is great apartment was just right for the two of us had all amenities cannot fault the place.
Reviewer: S| Wed 6th Dec 2023 | 8 months ago
We had such a lovely stay. The apartment was a great size and was only a short walk from the city centre. The owners were super helpful and gave us all the information we needed for our stay. Will definitely be staying again!
Reviewer: Rosie | Sun 3rd Dec 2023 | 8 months ago
Lovely apartment clean tidy had everything needed
Reviewer: Diane M | Wed 29th Nov 2023 | 8 months ago
Stayed for 1 night and had an excellent stay. 1 bed apartment contains all you will need for a stay. Text Rex’s about 1pm with all access codes and check in procedures. Apartment was very clean and modern, bed comfy, shower great and WiFi good. Would definitely stay here again and have recommended it to friends and family should they stay in York.
Reviewer: Phil M | Thu 23rd Nov 2023 | 8 months ago
Beautiful appartment. Will definetly be using again when coming next time! Nice and clean and welcoming was perfect.
Reviewer: Danielle W | Wed 22nd Nov 2023 | 9 months ago
Great location and so quiet.Apartment was outstanding, no faults.
Reviewer: Claire P | Tue 21st Nov 2023 | 9 months ago
A great find for an overnight stay in York with everything you needed close at hand. The apartment was compact, on two floors and very clean. The only that let it down was iffy electrics. In particular the expelair in the bathroom was not working and contributed to some unsightly black mold on the tiling in the shower which detracted from the overall cleanliness of the place.
Reviewer: Sue| Sun 19th Nov 2023 | 9 months ago
Great two story unit with everything you need for an overnight stat
Reviewer: Emma B | Wed 1st Nov 2023 | 9 months ago
I was caught up in Storm Babet so when I arrived in York, trains on both my onward route and the route back home, were all cancelled. Eeek! All other travel options were also unavailable due to floods/ and or price. I needed a room, and fast and I had very little budget.Apart Hotel came up as the cheapest option on Booking.com. It was local, so close to the train station, and the fact that it was way more than a room for the night, meant not only was I greatly relieved to get a room at all, it seemed fabulous value for what I was to get.Firstly, this is not a room, it’s like a mini house with its stairs up to it partitioning the kitchen, dining and livingareas, with a large double and en-suite at the other end of the flat.It was appealingly modern with its funky blinds over the wall of windows looking out into York, discrete light switches and lights that come on when you open a cupboard, oh yes. The bed was super comfy and the shower hot and powerful. It had everything I needed and after the chaos of the travel situation and not being where I needed to be, I proceeded to have an unexpectedly chilled retreat in the centre of York.It was so close to the station (five minute walk tops, and that was with a lot of bags) that my keypad entry details hadn’t yet arrived by the time I got there. I got straight through to the advisor/ owner? Who could not have been more helpful. I truly felt that if I’d had any difficulties at all, he’d have sorted anything, no fuss.I had a great experience and thoroughly recommend.
Reviewer: Jackie B | Sun 22nd Oct 2023 | 10 months ago
Beautiful beautiful beautiful clean and so lovely everything was so perfect except the Wi-Fi is very poor that’s the only negative thing about this place. I ended up using my mobile data with my laptop
Reviewer: Roy| Sat 21st Oct 2023 | 10 months ago
Modern and cool little apartment close to the city. Nothing bad.
Reviewer: N.K | Sat 21st Oct 2023 | 10 months ago
Great place to stay not too far from the city centre. Lovely room with everything you could possibly need. Comfortable bed. Excellent shower although the cubicle could do with a deep clean. Would definitely stay again.
Reviewer: Karen| Thu 12th Oct 2023 | 10 months ago
Great location. Lovely and clean apartment and everything that we needed for our overnight stay. Would definately use again
Reviewer: Jon | Wed 11th Oct 2023 | 10 months ago
Walking distance into town and all amenities. Love staying at these apartments as they are like home from home . Even had a toasty maker which I used ! Little things matter when you’re away and things like the cereals and waters in the fridge make the best finishing touches !
Reviewer: Claire| Tue 10th Oct 2023 | 10 months ago
I really enjoyed staying at York Apart Hotel.The place is gorgeous, clean, cozy and modern.Thank you, it was a pleasure.Cheers,Rafael
Reviewer: Rafael F | Fri 6th Oct 2023 | 10 months ago
Lovely place to stay
Reviewer: Natasha| Thu 28th Sep 2023 | 10 months ago
Absolutely spot thereone night will definitely stay again 💯
Reviewer: David| Sat 23rd Sep 2023 | 11 months ago
The room is pretty and great in every way. I particularly like the corner of the kitchen table and bedroom. Also the washing machine works perfectly, which is definitely a plus for a longer stay.
Reviewer: Shu C | Sat 16th Sep 2023 | 11 months ago
Only a short walk from the station and to river and central shopping/ cathedral area.Perfect size for a couple and sufficiently equipped to self cater if desired. Modern in style and clean on arrival. Check in via key code was very easy.Only down side for us was it was alongside a pub garden which was very noisy ( although rest of area was very quiet) until theearly hours of the morning on the first night as weather was good. However there is air con in the property so you can keep window closed to reduce sound.
Reviewer: Caroline | Wed 13th Sep 2023 | 11 months ago
Very Nice place but one of the spor in shower ess not good
Reviewer: Vidar Y | Sat 9th Sep 2023 | 11 months ago
Really enjoyed the apartment, only downfall is the noise that comes from the pub next door, however later on the night it does quieten down.Location is great, walking distance to everything..
Reviewer: H | Thu 7th Sep 2023 | 11 months ago
Excellent location, roomy space, cold aircon in 8.3… very responsive manager. Thanks again Rich 😊
Reviewer: BennyBoo | Thu 7th Sep 2023 | 11 months ago
This apatment was perfect. It was clean, comfortable and cozy. We appreciate the washer machine for our clothes. Everything in the apartment was working well. The location is perfect, it is close of the rail station and close of the centre.
Reviewer: Jessie | Tue 5th Sep 2023 | 11 months ago
Great location and confortable. Everything you need within 5 min walking.Will defo be returningThan you
Reviewer: Carole | Sun 3rd Sep 2023 | 11 months ago
A couple of things, no ariel wire on downstairs tv so had to move the one from upstairs. Hairdryer did not work, good job I brought my own and no hand towels. These could have been sorted. A couple that couldn’t be helped, a drunken man knocking on the door at 1am asking to come in and then the smoke alarm battery was beeping to be changed. A bit expensive.BUT a lovely place, near to everything, comfy bed, shower was amazing 😊
Reviewer: Patricia K | Fri 25th Aug 2023 | 11 months ago
Everything was clean and modern, easy to get in with code, 7 mins walk away from main area of town and from station - loved the stair lightning - I think a microwave would be a great addition- one downside was its next to a pub - this did not bother me at all until 6.45 am when they took their deliveries which went on for about an hour and was very noisy - but if you are a very early riser this will not matter
Reviewer: Wendy C | Wed 23rd Aug 2023 | 12 months ago
Stayed here for 3 nights, close to station and a short walk into city centre. Apartment had everything we needed and was good value. The WiFi signal was a bit weak upstairs, worked OK downstairs.
Reviewer: Deborah D | Mon 14th Aug 2023 | 1 year ago
Clean, well equipped, comfortable, safe, great location, good value for money. Stayed a few times. Would come back and definitely recommend 👍
Reviewer: Rachael| Sun 13th Aug 2023 | 1 year ago
best appartments we have ever stayed in - would go back tommorow !!!
Reviewer: Thomas K | Thu 10th Aug 2023 | 1 year ago
Spotlessly clean. Comfy bed and sparkly shower room.A smallish space, but fine as a base for exploring York. Lots of interesting technology! (Ultra modern!) We were initially concerned re.parking, but were able to park for £10 a night right outside.Some noise from the pub next door, but not a problem.
Reviewer: Anita| Wed 9th Aug 2023 | 1 year ago
Wonderful little development of hotel rooms bang in city centre - perfect for an overnight stay. Clean, well appointed and comfortable. Easy to access with parking adjacent for small additional cost. Richard who manages the property is helpful and efficient at responding should he be needed. Thank you!
Reviewer: Lucinda W | Thu 20th Jul 2023 | 1 year ago
Everything was up to standard and enjoyable for us
Reviewer: N/A | Wed 12th Jul 2023 | 1 year ago
Perfectly placed apartment for enjoying a trip to York. Everything is within walking distance.The apartment is smart, well presented and equipped with everything you need.Very comfortable bed, spotlessly clean.A very helpful owner. Great to be able to park outside and at a reasonable cost.We will certainly book again.
Reviewer: Julie S | Fri 30th Jun 2023 | 1 year ago
Lovely clean apartment, well situated and roomy enough for a couple
Reviewer: Meg | Fri 30th Jun 2023 | 1 year ago
Great apartment very clean
Reviewer: Jason | Mon 26th Jun 2023 | 1 year ago
A great location to stay in York.I booked 3 apartments for our group and everyone was very happy with their accommodation.They were clean, comfortable, warm and cozy and had plenty of tea, coffee, milk, toiletries and towels, etc.The opportunity to park at the property was a huge bonus and the fee was reasonable compared to other city car parks.We would definitely book to stay again.Only two little niggles is that apartment 8.3 smelt damp / musty on arrival and 8.6 had no washing up bowl or plug for the sink but as we only booked for 1 night it wasn’t a problem.
Reviewer: Sarah W | Thu 8th Jun 2023 | 1 year ago
Lovely clean comfortable stay for 2 nights midweek, would definitely stay again, parking up was the only problem, had to wait untill cleaner Hazel had finished to get her parking space,she was a star very helpful.
Reviewer: Kathleen| Fri 2nd Jun 2023 | 1 year ago
We stayed here for the night, the apartment had everything you need and was clean, also the location was great we will defiantly stay here again ☺️
Reviewer: Karen P | Thu 1st Jun 2023 | 1 year ago
Great place to stay in a nice looked after modern apartment in a nice area out of the way (not directly in the center but not miles away either) with all the mod cons. Clean, cozy and well accommodated. Effort clearly put into the whole build of the apartment from top to bottom and effort put into making guests feel welcome. Would definitely stay here again. A home from home.A few points. The chairs in the living room the legs were loose. I felt myself reclining back in one when I was sitting upright. I looked behind and beneath and saw the back leg was coming free from the frame. Also, I wasn't sure how I was getting into the apartment when ordering from Booking.com and did not receive confirmation until a little while after booking. This wasn't a problem but for anybody completely new to private hosts on that platform it might seem a little bewildering. Was I getting a key? If so, how? When? And where from if the apartments are self service? I received everything without fault shortly afterwards. Another point was there was no microwave. Not a deal breaker at all but a nice addition to self catering. I also couldn't get the WiFi to work either. If there was a captive portal on the wifi network to register device and/or login, I couldn't get it to work.Great place to stay for 1-2 people. You could easily stay here comfortably for a weekend or longer trip to York. And the price was very competitive and well worth it. Hotel rooms in/around the city comparatively were the same price and even more expensive on the day of booking the apartment. You are getting way more for your money staying here!
Reviewer: Greg | Sun 14th May 2023 | 1 year ago
everything you need
Reviewer: James D | Sat 13th May 2023 | 1 year ago
Conveniently located, clean and modern apartmentCheck in was easy once, staff very helpful and accommodatingWill definitely stay again
Reviewer: GC | Tue 9th May 2023 | 1 year ago
Don't get me wrong the place was lovelyevery thing we needed excepta kettle and instruction on howto use the appliances,it would have been nice to walk into a warm room and had the door code sent abit sooner,
Reviewer: Mrs G | Mon 1st May 2023 | 1 year ago
Brilliant apartment and in perfect place would defo stay here again if possible
Reviewer: Steve C | Thu 27th Apr 2023 | 1 year ago
Lovely little apartment, clean and nicely done with lovely finishing touches like milk, cereal etc.
Reviewer: Susan| Sun 23rd Apr 2023 | 1 year ago
Excellent, very clean comfortable very modern accommodation close to all shops and amenities.
Reviewer: Sally| Thu 13th Apr 2023 | 1 year ago
Lovely stay, great location & parking.
Reviewer: Jeremy B | Tue 4th Apr 2023 | 1 year ago
Excellent
Reviewer: Rebecca E | Thu 16th Feb 2023 | 1 year ago
We really enjoyed our stay here for my partners 30th birthday, close to everything, lovely little apartment has everything you could possibly need
Reviewer: Emily| Sun 12th Feb 2023 | 1 year ago
The venue was perfect for us both in terms of location and facilities. Couldn't ask anymore from the venue or the staff who were available to assist if needed.
Reviewer: Paul| Mon 30th Jan 2023 | 1 year ago
We stayed in York for 3 nights.The apartment was great,everything you could want in a stay.The location was good, everything was in a 5 minutes walking distance.The town was only a short distance away.Will definitely book again.
Reviewer: Mr| Thu 26th Jan 2023 | 1 year ago
The apartment was super clean, and had everything you need. The furnishings and amenities were very comfy and in great condition. Super handy location, right in the centre of York.
Reviewer: Hannah| Mon 12th Dec 2022 | 1 year ago
Location perfect to access centre.Apartment was well equipped and ideal for what we needed. Host also helpful and responsive with messages.
Reviewer: Laura | Sun 4th Dec 2022 | 1 year ago
My first impressions were all good,with a well appointed space for one for my short stay.The kitchen space was compact, with everything I needed, and the bathroom had a powerful shower with plenty of hot water.The bedding was squeaky clean, the towels plentiful,and the bed itself very comfortable.Mystopp main issue with the apartment is its proximity to the outside sitting area of a Micklegate pub, and the late evening noise was considerably intrusive.Mercifully,on all three nights when I was aware of it, the noise stopped by 10.30.
Reviewer: John| Wed 30th Nov 2022 | 1 year ago
Apartment was really nice, very clean, good location.Loved the little bit extra’s we feel you went the extra mile to make our stay enjoyable. Will highly recommend
Reviewer: Dawn D | Wed 16th Nov 2022 | 1 year ago
Fundamental question- do you want an Apartment or hotel?Self catering or room service?Watch telly sat on a comfy sofa? or on your bed?It’s horses for courses. I prefer the roominess of an apartment and self catering - make what you want when you want.Some will always prefer a hotel.I stayed at the Aparthotel in centre of York. The location and layout is excellent. Tea/coffee/hot chocolate/real coffee (bags) even toothbrushes were provided.If you are waiting for a negative there is one ( sadly). The large wet room was very well equipped and big but it is already looking tired with a cracked tile and grubby grouting. All can be readily sorted, bad it did not detract from what an excellent facility this is.
Reviewer: Sean B | Fri 4th Nov 2022 | 1 year ago
Very good.Would return.
Reviewer: Vladimir O | Mon 24th Oct 2022 | 1 year ago
Had a great 2 days at these apartments. Beds amazingly comfy shower really good. The apartment had everything you needed in a great location 5 mins from the train station and the city center. Great communication from start to finish. This is are 3rd stay here and will definitely stay again
Reviewer: Patricia C | Fri 23rd Sep 2022 | 1 year ago
HiLovely apartmentCentral locationClean & tidyPleasant decorWould stay againCheryl
Reviewer: Cheryl| Wed 14th Sep 2022 | 1 year ago
Apartment beautifully furnished, complimentary tea coffee and milk. Aircon. Location totally ideal from the city centre. Would use again thank you:
Reviewer: Martyn J | Sun 4th Sep 2022 | 1 year ago
Fantastic location, clean modern apartment.Great stay and look forward to staying again.
Reviewer: Tom D | Thu 1st Sep 2022 | 1 year ago
Absolutely amazing deffo coming bwck
Reviewer: Kasey W | Mon 29th Aug 2022 | 1 year ago
Lovely clean little apartment. Bed was soo comfortable one of the best iv had at a hotel/ guest house etc.Shower was fab, the shower head wasn't fixed in place so I didn't get my hair wet.. important to us lady's!No bad points at all, cute clean little but enough.
Reviewer: Shari K | Mon 22nd Aug 2022 | 1 year ago
We have just arrived back from a quick stop in this apartment in York. We stayed in room 8 we thought it was fantastic lovely and big had a full kitchen washing machine two tvs. Would be great for anyone staying more than just a night with all the facilities it provides. Loved it and I don’t think the location could be anymore Central easy to get to and parking at the apartment. This will be my new place to stay in York
Reviewer: Donna C | Sat 20th Aug 2022 | 1 year ago
Well located and easy reach to city centre. Clean and well appointed. Happy with our stay.
Reviewer: Doris L | Sat 20th Aug 2022 | 1 year ago
Great location. Fully equipped and furnished clean and tidy compact and value for money apartment.
Reviewer: John S | Thu 11th Aug 2022 | 2 years ago
An excellent apartment in a good location to explore all that York has to offer.The accommodation was good, well appointed and had many additional touches to make the stay comfortable and enjoyable. Having the living area separate from the bedroom is a welcome feature. The standard and quality of furnishings was good with the en-suite being larger than we expected which was a bonus.The only small criticisms I would have were:the television signal was poor offering limited choice of channels (possibly just needs retuned) and there was no milk for the cereals provided.We would certainly return when we next visit York and would recommend York Apart Hotel for a stay.
Reviewer: Stephen B | Mon 1st Aug 2022 | 2 years ago
We were very pleasantly surprised at the high standard & great location of this apartment & would definitely return & recommend it!!
Reviewer: Paul K | Mon 25th Jul 2022 | 2 years ago
Stayed one night after a long drive to York. The apartment was clean and functional, well located for the city centre and parking was available at a reasonable price. We didn't use the cooking facilities but most essentials seemed to be catered for. I would stay there again at the price we paid.
Reviewer: Dr V | Tue 28th Jun 2022 | 2 years ago
Would recommend
Reviewer: Shelley D | Tue 14th Jun 2022 | 2 years ago
The apartment was very clean and pleasant, extras like bottles of water in the fridge and biscuits and cereal provided.Set in the centre of York it is ideal for any efvent you would be attending.Very efficient booking service.Thank you.
Reviewer: Janice W | Sun 12th Jun 2022 | 2 years ago
Perfectly located with parking. Very helpful owners. Honestly great stay. Cannot recommend enough
Reviewer: Charlene B | Sun 12th Jun 2022 | 2 years ago
Nestled in the heart of the city, these apartments are absolute gems. Perfect location, comfortable beds, everything you need. Fridge, cooker, washing machine. Definitely my go to place when inYork. Beautiful flower boxes too. Milk, cereal, biscuits and good coffee upon arrival. What more could you ask for?
Reviewer: Tracey T | Fri 3rd Jun 2022 | 2 years ago
This place gets 5 out of 5 stars for customer service! We had a few issues and Richard offered all the help he could right away, solving our problems or doing his best to go above and beyond when things were beyond his control! It was much appreciated and I would 100% recommend this place to anyone! Best service we have ever gotten!
Reviewer: Jasmine K | Tue 31st May 2022 | 2 years ago
Clean, modern and ideally placed for the city centre but in a quiet location. Welcome pack gratefully received. Host communication was excellent.
Reviewer: Amalie G | Mon 23rd May 2022 | 2 years ago
We loved how quite it was, yet so close to the main attractions. We had an accessible studio apartment which was modern and clean.The only thing we didn’t like was the noisy air conditioner, but when that is fixed…perfect!Highly recommend and would definitely stay again if in York.
Reviewer: Connie B | Mon 25th Apr 2022 | 2 years ago
Lovely little apartment and exactly what we needed for our night out in York. Clean,comfortable and close to the centre.We will definitely stay here again.
Reviewer: Vee K | Sun 17th Apr 2022 | 2 years ago
What a perfect apartment. Great location, everything to the highest standard, lovely and clean and really well equipped. Would highly recommend and will defo stay again. Thank you
Reviewer: Emma F | Sun 17th Apr 2022 | 2 years ago
Amazing accommodation perfect location would highly recommend - we will be staying again soon.
Reviewer: Zoe G | Tue 12th Apr 2022 | 2 years ago
Great location. Great communication with Richard. Very clean. Well equipped. No cereal bowls deep enough to make our microwave porridge or really put cereals and milk in. Would recommend and would stay again.
Reviewer: Philip N | Fri 8th Apr 2022 | 2 years ago
The apartment was clean and very well maintained. It was everything we wanted and more. The location was perfect. We would definitely recommend and we will certainly be staying again
Reviewer: Joanne H | Tue 5th Apr 2022 | 2 years ago
10 out of 10 def be staying there again
Reviewer: Kirkby S | Thu 3rd Mar 2022 | 2 years ago
Apartment was lovely and cleanClose to the amenitiesExcellent Thank you
Reviewer: Sarah P | Mon 14th Feb 2022 | 2 years ago
Was a lovely clean place to staycheck in was simple and easy the owner was great and allowed extra time due to arriving late the accommodation was in a excellent place would definitely be coming back and would highly recommend..
Reviewer: Kelly C | Mon 24th Jan 2022 | 2 years ago
We visited York for the weekend, choosing York Aparthotel over many other hotels on offer. We are so glad we did. The apartment is absolutely perfect and well equipped. We slept extremely well, which is rare for me.Check in was speedy and easy, with no need for face to face contact.We had an issue with our TV, which was resolved by a replacement set being brought out and fitted New Years day! Nothing was too much trouble.We are looking forward to returning, and will certainly choose York Aparthotel 😀
Reviewer: Gemma B | Tue 4th Jan 2022 | 2 years ago
York aparthotel was just as described. Lovely and clean and great location had amazing newyear break will definitely book again.
Reviewer: Catherine L | Mon 3rd Jan 2022 | 2 years ago
Our apartment was clean with all of the required facilities for a self catering stay.Location is great, within walking distance of all of the major tourist attractions.
Reviewer: David C | Thu 30th Dec 2021 | 2 years ago
Great place to stay. All mod cons and all necessities catered for..easy check in and some parking available as well..at a good price..not far from town centre....
Reviewer: Karen T | Thu 2nd Dec 2021 | 2 years ago
The apartment is very modern with all mod cons very clean and a home from home really can’t wait to get back there
Reviewer: Ian B | Sun 7th Nov 2021 | 2 years ago
Nice and Clean, comfortable bed, everything there we needed.However, the heating didn’t work properly.Very convenient for station, town etc.
Reviewer: Ann S | Fri 29th Oct 2021 | 2 years ago
We had a short overnight stay at the York Aparthotel, the bed was extremely comfortable, and the shower was fab.The owner responded quickly to any queries, Location was excellent.
Reviewer: Joanna D | Mon 18th Oct 2021 | 2 years ago
A lovely place very modern and just like home from home will definitely be staying in the future,only 10 minutes walk from the town centre and loads of restaurants around the area
Reviewer: Ian B | Sun 3rd Oct 2021 | 2 years ago
Booked two units for me and my son. Great wee place to base yourself in for York. Close to shops, bars, restaurants. Walking distance to the trains. City centre very close and we walked everywhere as nothing was a far distance. Rooms were nice clean and modern. Nice touches also with milk, tea, coffee, ice, washing up soap and toiletries already in place when you arrive. I'll defo go again if I go to York.
Reviewer: Steve F | Wed 29th Sep 2021 | 2 years ago
The apartment met all my needs.It was short walk from the rail station and very close to all the city centre attractions. Plus it had one of the most comfortable beds I have ever slept in!
Reviewer: Ian B | Sun 26th Sep 2021 | 2 years ago
Great location very clean spot on would stay again
Reviewer: Dave J | Tue 21st Sep 2021 | 2 years ago
We stayed here while we were in York for a hen night and we’re very pleased with the quality and service we got from Aparthotel.My first comment is that Richard communicated very well with us via text and the longest we waited for a response to any issue was twenty minutes. We received a text on the morning of our booking to let us know the room was ready and contained lots of useful information, including the WiFi and room codes. My first criticism comes here, which is that the directions given in the text were a little out of date and told to the apartments were beside a pub which had either changed names or wasn’t there anymore. However this only threw us for a minute, as the place has a sign outside.The rooms can sleep potentially 4, though we had two apartments which slept 2 each. Both contained a double bed upstairs and a double futon downstairs by the kitchenette. Given that the whole place is open plan, I’d recommend these either for a couple or friends that have very few secrets left, because there isn’t much privacy by nature of being open plan. The futon was surprisingly very comfortable, the bed clothes and pillows were cozy and clean. One of our apartments was missing the bed clothes for the futon, however this was swiftly rectified by a text to Richard, who let us know where we could get some out of the storage room, and he responded within a few minutes of the query.The kitchenette was well stocked and the living room nice and roomy considering the size of the apartment itself. The same can be said for the bathroom.Overall we were very pleased with this booking. The place was clean, comfortable and issues were resolved quickly and satisfactorily. Upon leaving all four of us said we will stay again, should we overnight in York in the near future.
Reviewer: Ellice J | Mon 13th Sep 2021 | 2 years ago
Was going to do maybe the normal and book a mainstream hotel(budget) but kind of stumbled across this BOOM what a result
Reviewer: G B | Fri 3rd Sep 2021 | 2 years ago
Very well presented place to stay , would definitely recommend to anyone wanting a short stay in Loverly York .
Reviewer: Craig B | Fri 27th Aug 2021 | 2 years ago
A great apartment with amazing service, everything you need and so clean.
Reviewer: Claire H | Fri 27th Aug 2021 | 2 years ago
The apartments we’re immaculate! The cleaner was so lovely ???? and she did an amazing job, nothing was a bother to her.The location is great, close to everything. The bedroom is quite hot but the air con is really good. Good size fridge and nice little finishes touches with tea,coffee, milk and cereal. Would definitely stay again. Thanks for a lovely stay
Reviewer: Jade S | Wed 25th Aug 2021 | 2 years ago
Comfortable bed, nice flat layout, easy access, good comms with staff. Easy to find too. Free parking on the street at night otherwise pay the hotel for theirs. Better use hotel one if staying for days.
Reviewer: George F | Sat 7th Aug 2021 | 3 years ago
Our apartment was great.We had everything we needed.Great location.
Reviewer: Tracey J | Thu 22nd Jul 2021 | 3 years ago
Perfect small apartment, clean and modern. Even had air con which was great for us as we stayed in a heat wave. Easy to walk into centre of York. But, lots of bars/restaurants and cafes near bar. Definately recommend and i would use again
Reviewer: Ruth R | Sun 18th Jul 2021 | 3 years ago
Very nice apartment close to city centre. Very clean, good sized showroom. Air con is a blessing! All in all an excellent apartment.
Reviewer: Matthew S | Sun 18th Jul 2021 | 3 years ago
The apartment was tidy and clean, was in a fantastic location for town. The only thing that was a slight annoyance, was the noise from the beer garden next door.
Reviewer: Matthew R | Mon 12th Jul 2021 | 3 years ago
We booked 4 apartments for 12 ppl. They were great. Ideal location and nice finish.
Reviewer: Sam W | Mon 5th Jul 2021 | 3 years ago
Really pleased with our stay apartment was much larger then anticipated , great location too , would definitely stay here again and also would recommend to friends if visiting York
Reviewer: Suzanne S | Sun 27th Jun 2021 | 3 years ago
A perfect place to stay for a couple of days in York (or more I'm sure) I loved it. Beats a hotel hands down. Great location a few mins walk from the station. A few minutes walk from the river and city centre. Easy check in/access. Beautifully laid out and equipped. Clean and comfortable.
Reviewer: Chris K | Fri 25th Jun 2021 | 3 years ago
We visit York every year and know the City really well, stayed across the road in The Grand once, did not know these apartments were there. A well kept secret....Nice folks ,very helpful, nice clean apartment .Even though the City was crammed with half termers the apartments were nice and quiet.We had a good stay, ????
Reviewer: Andrew W | Sat 5th Jun 2021 | 3 years ago
Had a great couple of days. The apartment was perfectly situated for our plans. It had everything we needed and then some. Great space to relax and even better bed at the end of long day. The kitchen was well equipped and the shower had amazing pressure, loved all the mini toiletries. Can’t wait to stay again.
Reviewer: Cheryl M | Sat 5th Jun 2021 | 3 years ago
Was spot on, great price and very central. Will always use this place now
Reviewer: Alex J | Mon 17th May 2021 | 3 years ago
Everything was explained very well eg getting in the property, lighting, oven etcAll very clean and we felt very comfortable.
Reviewer: Christine C | Sat 15th May 2021 | 3 years ago
Very nice
Reviewer: John J | Mon 3rd May 2021 | 3 years ago
I had an excellent stay and found the accommodation to be handily located and well equipped.
Reviewer: Sally H | Sat 24th Apr 2021 | 3 years ago
We enjoyed our stay very much. Compact, convenient, comfy. Well organised and clean.Thank you
Reviewer: June A | Tue 20th Apr 2021 | 3 years ago
Outstanding apartment experience in convenient York location.Simple to book with friendly and accommodating owner/manager.The quality, cleanliness and facilities are exceptional.We will be returning.
Reviewer: Karie B | Mon 18th Jan 2021 | 3 years ago
Convenient flats right in town, close to York Walls & the river & the station. Private entrances & everything you need to cook, make coffee etc. Very comfortable bed. Not too pricey. Perfect
Reviewer: Tracey T | Sat 31st Oct 2020 | 3 years ago
The best place in town! Very nice, quiet and clean! The personal is great!
Reviewer: Elena M | Sat 31st Oct 2020 | 3 years ago
Great location. You book in online and they send you your apartment number and the door code. Once in, very clean and good facilities. Nice space and obviously bigger than a hotel room.Close to train station and ideal for city centre.If returning to York, would be happy to use again.
Reviewer: Anne-Marie H | Wed 7th Oct 2020 | 3 years ago
Fantastic apartment, central and great facilities.Highly recommend.
Reviewer: Farooq H | Sat 3rd Oct 2020 | 3 years ago
From booking to leaving the full process was simple and comfortable! Stayed in the apartment with an upstairs and it was fantastic for a short break! Very close to train station and city centre! Couldn’t ask for anything better for a great price too!!Thank you
Reviewer: Jamie M | Wed 16th Sep 2020 | 3 years ago
Ideal for what we wanted, close to all the places we wanted to visit and a huge choice of restaurants right on the door step. Very comfortable, with everything you needed for a cosy weekend away.
Reviewer: David C | Mon 31st Aug 2020 | 3 years ago
Living through the Coronavirus we were unable to go abroad so chose to go to York for a few days to get away...stayed at the York Aparthotel and so glad we did.A great location away from the very busy town but only a 5/10 minute stroll away from heart of town centre..although bars and cafes on the doorstep too.Apartment was very clean and very modern..so much better having an apartment than an hotel room any day..!! A lot of money must have went in to building these apartments and it shows. Complementary tea,coffee,hot chocolate etc and toiletries too. I would definetly stay here again for sure.
Reviewer: Susan D | Thu 27th Aug 2020 | 3 years ago
Lovely apartment would stay again also told my friends and family amazing comfy apartments x.
Reviewer: Renata S | Thu 20th Aug 2020 | 3 years ago
We stayed for a night. The adults slept on the sofa bed and the kids upstairs in the bedroom. The apartment was lovely and clean and it was very practical having the little kitchen. The shower was nice and powerful. Generally located - we had a brill time here in York. Thanks
Reviewer: Helen P | Thu 20th Aug 2020 | 3 years ago
We arrived a little earlier than the scheduled booking in time. There were two female cleaners who were so friendly and approachable. They helped us to book in and showed us the best places to park. The apartment it’s self was very clean and spacious. The cleaner told us we had milk, water and cereal which I thought was a lovely touch. We brought a travel iron because it wasn’t listed as an item that was included but we didn’t need to because there was everything already in there! The only flaws were that we went on a really hot weekend and I thought the air conditioning was poor. I couldn’t feel it at all which meant we had to open the window in the bedroom for some air. The only problem with this is that the apartments are based next to a pub so it was noisy. Again, this wouldn’t usually be a problem for a young couple but I am pregnant so the loud noise from next door at 1am wasn’t great! :( overall for the price and location I would come again. I just think the parking should be available to book when guests book the room.
Reviewer: Amy B | Tue 18th Aug 2020 | 4 years ago
Had a great 2 day stay apartment lovely well equipped and great location for sight seeing. Richard was very informative on every aspect of the apartment.
Reviewer: Patricia C | Fri 14th Aug 2020 | 4 years ago
Lovely and clean, great facilities and great location. Would stay again
Reviewer: Julian S | Mon 3rd Aug 2020 | 4 years ago
I had a great time. It was so nice to have a whole space to myself. The service was great and everything I needed was taken care of. Any time I stay in york in the future I will definitely be staying here
Reviewer: Anthony M | Fri 24th Jul 2020 | 4 years ago
Although a slightly longer walk in to the city centre the apartment was superbly appointed with air conditioningfridge & toiletries
Reviewer: Mr F | Mon 20th Jul 2020 | 4 years ago
This was a great apartment, nearby to the city centre and the train station. I felt safe and comfortable at all times and all in all it was just a great stay.
Reviewer: Zoe D | Sat 21st Mar 2020 | 4 years ago
Booked last minute, really good price and location in York! A lovely stay, the only downside was 0 hot water in the morning.
Reviewer: Hazel K | Mon 16th Mar 2020 | 4 years ago
Exceptional
Reviewer: Mihaela T | Thu 12th Mar 2020 | 4 years ago
I only stayed for one night, the place was very clean with well equipped kitchen and quality bathroom.The wall-mounted unit didn’t work for heating but the fan heater was enough to keep me warm.
Reviewer: Thaer A | Wed 11th Mar 2020 | 4 years ago
Great communication, real easy to find, a hidden gem such a beautiful apartment, spotlessly clean with extras like cereal for morning and real milk in the fridge, wonderful stay will most certainly be back
Reviewer: Jane H | Sun 1st Mar 2020 | 4 years ago
Nice and cozy hotel, one of the best in York.
Reviewer: Marga B | Tue 25th Feb 2020 | 4 years ago
Perfect location, clean and everything you need and more, would never stay anywhere else
Reviewer: Oliver W | Sun 23rd Feb 2020 | 4 years ago
Exactly as advertised. Inside of apartment matches photos perfectly. Excellent communication and very flexible. We had a lovely nights stay, it is in a perfect location and the extra touches of breakfast cereals, milk etc was lovely.
Reviewer: Catherine M | Sat 22nd Feb 2020 | 4 years ago
Lovely place and nice and quiet leave us milk and water
Reviewer: Martyn D | Sun 16th Feb 2020 | 4 years ago
We booked this last minute and the apartment was in a great central location, 2 minutes walk from the train station. The apartments are small and cosy. The beds are extremely comfortable. Our only comments were that we hadn't received any directions as to how to access the apartment and fortunately a member of staff was on-site to assist after we had been to the adjoining bar to ask. The bathroom had a sewerage smell which meant the entire apartment was a little smelly.
Response
Hi LauraThank you for your comments as regards access details these were sent to you at 12.51 even though check in isn\'t until 2pm. The smell, you should have reported to the maid you met on arrival or myself, I could have changed your room or resolved the smell, occasionally if the apartment is empty for a number of days the water in the U bend dries up, allowing the drain smell to exhaust. normally after the sink or shower has been used the smell disappears.
Reviewer: Laura D | Tue 11th Feb 2020 | 4 years ago
This is the second visit, just as good as last timefab apartments, great location, spotless & well equiped
Reviewer: David T | Mon 3rd Feb 2020 | 4 years ago
Great little appartment in town centre.Quick access (no check-in, check - out time needed). Support from staff over the phone if needed.Very well equipped, comfortable and great looking.Located in town centre but at the back street, so it’s quiet and peaceful.Highly recommended for a couple - we’ve had a great time!
Reviewer: Andrzej S | Fri 31st Jan 2020 | 4 years ago
I have now been staying here regularly for four years. The apartment has always been clean and well-maintained, with everything I needed for a comfortable work trip. Importantly, Richard has always been on hand by phone and sometimes in person to sort out any problems - almost always of my own making - such as not being able to remember how the keypad operates, or forgetting what to do about lighting. I have really appreciated the kindness and courtesy, and will definitely be recommending York Aparthotels to other colleagues, now that I have made my last trip. Warm thanks and good wishes.
Reviewer: Jennifer B | Mon 20th Jan 2020 | 4 years ago
From arriving to leaving this apartment was a great experience able to check in early the apartment was spotless very modern and great location try n book here again
Reviewer: Andy J | Mon 13th Jan 2020 | 4 years ago
A lovely apartment that is very central, of a very high standard and well equipped.Highly recommend and would definitely stay here again.There is limited parking outside the property that cot £10 for 24hrs which we felt was good value.
Reviewer: Jacqui H | Wed 1st Jan 2020 | 4 years ago
Return visit to York Aparthotel - we’ve used it a few times and not been disappointed.We stayed for Christmas week - really handy location for getting anywhere in York city centre, convenient for the station and for visiting our family.Richard was prompt in sending us instructions by text and kindly upgraded us to flat 8.8 which was spotlessly clean and welcoming.The only thing that we failed to understand was the steam oven - our fault for not spending long enough reading the instructions.Area can be noisy at night due to the number of pubs around, but that’s the same for anywhere in the city centre.Will be using it again.
Reviewer: Judith W | Sun 29th Dec 2019 | 4 years ago
Would rather not review as these apartments will most probably book up next time I want to stay over in York!!! Everything is excellent, excellent!! Location, cleanliness, spec of furnishings etc etc.... spotlessly clean and very comfortable!!
Reviewer: Robert A | Mon 16th Dec 2019 | 4 years ago
Great location close to station and restaurants and shops in Micklegate and quiet but very hi-tech and quite difficult to work heating and lighting also strong smell of cleaning products on arrival which was a bit off-putting. However if the apartment was warmer and smelt better on arrival we would have no hesitation in returning.
Reviewer: Peter T | Fri 15th Nov 2019 | 4 years ago
Extremely impressed with this accommodation. Even cereal in the cupboard and a pint of milk in the fridge . Fantastic will be back again !
Reviewer: Claire C | Mon 11th Nov 2019 | 4 years ago
As usual, everything clean, comfortablewith good quality bed linen and towels, and friendlyhelp on hand by phone when I forgot how the keypad works.
Reviewer: Jennifer B | Sun 10th Nov 2019 | 4 years ago
I had a great time there , I recommend the flat due to the security of home and it was warm enough.
Reviewer: Mona A | Sun 3rd Nov 2019 | 4 years ago
Great stay at your apartment. Very comfortable bed great facilities enjoyed our stay. Thank you
Reviewer: Becky B | Mon 21st Oct 2019 | 4 years ago
Me and my friend enjoyed our stay in this lovely apartment. Thank you.
Reviewer: Alyx B | Mon 21st Oct 2019 | 4 years ago
Nice stay! The only thing is that the text message with code and apartment number could have one hour earlier than two a clock.Best regards,Hans
Reviewer: Hans D | Fri 20th Sep 2019 | 4 years ago
An enjoyable stay in this very comfortable and centrally located apartment.Very well soundproofed, so noise from outside and adjacent apartments was not an issue.
Reviewer: James T | Fri 13th Sep 2019 | 4 years ago
As usual, I found the apartment clean, pleasantly appointed and comfortable. I have stayed regularly for nearly four years and never been disappointed.
Reviewer: Jennifer B | Sat 31st Aug 2019 | 4 years ago
I booked this place due to its facilities and location.On arriving, there was lots of diversions in place due to the soapbox event being run on the Monday. It became harder to find but we did.It is important to reserve parking at the place as parking is not only very expensive but also very restricted. 3 hours and no return. NCP is local but £24 for the 24 hours. Need to factor that in to your budget.The apartment is very clean and well presented. Everything you could possibly wantThere is limited parking outside which if there was painted lines you maybe able to squeeze another space on there.I would have no hesitation to stay here especially if you travel to yours by rail. If going by car, I may look for another place to include parking to take the hassle out. This isn't a fault of the apartments, this is a problem created by the council.
Reviewer: Kevin C | Tue 27th Aug 2019 | 4 years ago
Third time at this apartment we love it so much. A few mins walk from the train station and has parking if you drive. Clean cosy and stylish apartment our stay was perfect. The apartments are 5 mins from the centre of York. Their were lots of complimentary extras. Superb!!!
Reviewer: Angela W | Fri 23rd Aug 2019 | 4 years ago
Great place to stay for 2 or 3 days. Superb central location. A well fitted out little apartment that might get a little confining during a longer stay. Excellent use of the space available made in its layout. Could do with a couple of proper dinner plates and a salt cellar.Air con operation a bit of a mystery.Pub next door can make nights a bit noisy. Overall though a good place to stay.
Reviewer: Paul M | Sun 18th Aug 2019 | 5 years ago
We booked two apartments for ourselves and two friends everything was very good in modern apartments the owner was always available via text or phone and Rebecca who was on site is very friendly and helpful. The only negative was nearby building work but there’s nothung the owner can do about that and it didn’t bother us at all. Definitely recommend these apartments.
Reviewer: Stephen G | Thu 15th Aug 2019 | 5 years ago
A really nice small apartment and great for an overnight stay close to the station and city centre.
Reviewer: Simon C | Thu 15th Aug 2019 | 5 years ago
Beautiful apartment in excellent location. Couldn't have picked anywhere better for our one night stay. Maid was very helpful when we arrived early and allowed us to put our bags in the room until it was ready and we returned.Milk, tea and coffee provided.Very clean. Will definitely recommend to anyone going to York.
Reviewer: Sandra Y | Sun 11th Aug 2019 | 5 years ago
Great location,Modern and very clean we will definitely be back
Reviewer: Marcin | Thu 8th Aug 2019 | 5 years ago
I loved this place. The location is fantastic, it's right next to everything, and considering you get the whole apartment to yourself for the same price (if not cheaper) than a hotel room- it's a real bargain. Everything is very clean and tidy and during our stay there was complimentary refreshments left for us, right down to milk in the fridge and ice in the freezer- a very nice touch. The door code system is very cool, it makes it very easy to check in and out without the hassel of key handovers/ deposits, or worry of losing the key. Would definitely recommend.
Reviewer: Ashlea S | Wed 7th Aug 2019 | 5 years ago
Das Pub im Hinterhof verlagt etwas Tolernanz.
Reviewer: Juerg W | Tue 6th Aug 2019 | 5 years ago
EasySwankyHomelyAPARTMENT. JUST WHAT I NEED AFTER A LONG DAY OF BUSINESS TRAVELS
Reviewer: Kaiser E | Thu 1st Aug 2019 | 5 years ago
Great apartment, had a nice modern feel and a fab location. Would deffinety reccomend!
Reviewer: Hazel M | Mon 29th Jul 2019 | 5 years ago
Thank you, team. The apartment was absolutely perfect - well-sited for both station and city, clean, modern and comfortable. I liked all the little touches which bespeak a clear understanding of what travellers need.
Reviewer: Terry W | Sun 21st Jul 2019 | 5 years ago
Lovely apartment. spotlessly clean and in a great location for work and travel.
Reviewer: Owain P | Thu 11th Jul 2019 | 5 years ago
The York Apart Hotel is a great place to stay in York, close to the train station and to downtown.Checkin was messy as it is done online, and I did not receive any email or test with information about which apartment I was to stay in, and what the door code was. Fortunately I was able to meet with someone cleaning the rooms, so i got the information through her.The apartment was spacious and comfortable, with a lot of high-tech devices. Unfortunately I could not close the bedroom blinds as the remote control was missing.Other than those little annoyances, it was a great place to stay.
Reviewer: Eleanor H | Wed 10th Jul 2019 | 5 years ago
Thankyou for a fantastic stay apartment was better than expected everything was immaculate had an amazing stay I won't be booking anywhere other than York aparhotel again absolutely brilliant 10 out of 10
Reviewer: Scott E | Mon 24th Jun 2019 | 5 years ago
Loved the apartments clean and near everything would highly recommend
Reviewer: Patricia C | Sun 23rd Jun 2019 | 5 years ago
Genuinely really nice place, great service too.
Reviewer: Usman A | Tue 18th Jun 2019 | 5 years ago
Great location, close to station and old town. Very modern self contained. Easy checking/out. Great internet. Washing machine and dryer.
Reviewer: Annette M | Sun 16th Jun 2019 | 5 years ago
Last minute decision to stop over for Pride. This wee apartment was just what we needed. Clean, modern, had everything we needed and although next to a pub which was quite lively early to mid eve, by bed time it was quiet and we had a lovely nights sleep. Nice and fairly central and up a backstreet meant it was accessible but out the way of the majority of traffic and people. Would stay again 😊
Reviewer: Sandy S | Mon 10th Jun 2019 | 5 years ago
Everything you need for a quick stop over. Clean, great location and the lady who let us in had great customer service skills.
Reviewer: Sean M | Mon 3rd Jun 2019 | 5 years ago
Stayed here over the Dante Festival at York Racecourse. Booked this appartment as a surprise for my other halfs 21st birthday and we were both very pleased with our stay. Unfortunately we arrived later than expected but I was sent clear instructions over text and email of how to use everything in the appartment such as door code, air conditioning etc. And left a number if we ever needed to get in touch. Appartment was very clean upon arrival with essentials provided. I was a little weary of the other reviews which featured complaints of noise on a Thursday night.. we both had no issue with noise complains and with having the window open due to very hot weather. You could hear people in the pub next door but nothing to complain about. Very very pleased with our stay at York Apart Hotel and would defiantly recommend!
Reviewer: Coral T | Sat 18th May 2019 | 5 years ago
Will stay again nice place very central will stay again beautiful place very comfortable bed good space see soon
Reviewer: Filipe S | Fri 26th Apr 2019 | 5 years ago
Great location. Right now there is alot of construction across the road so be prepared to listen to that early morning until its finished but the place is great for a short stay and very clean. Will be back.
Reviewer: Michael W | Sun 7th Apr 2019 | 5 years ago
We stayed for 3 nights in apartment 8.3. It was cosy and warm with everything you needed for a short stay. When we arrived we were early but Richard let us check in early anyway. The cleaner Rebecca was friendly and welcoming and even got an extra single put up bed for our little boy. Would stay again.
Reviewer: Carrie V | Fri 22nd Feb 2019 | 5 years ago
On arrival we were met by the maid who was more than helpful with our questions. Apartment was very nice, extremely clean, a few provisions to get us started. Overall very impressed. The owners were very nice and allowing us a later checkout time to see in the New Year and allowing us to leave our car there to enjoy the rest of our stay in York.
Reviewer: Nick A | Wed 2nd Jan 2019 | 5 years ago
A return visit to York Aparthotel was great. This time we were in 8.8 which was really nice. The apartments are clean, warm and have everything you need to make breakfasts and cook meals. They are really well placed for exploring York, or like us visiting family. Thoroughly recommend York Aparthotel for your visit to York and surrounding area.
Reviewer:| Sun 30th Dec 2018 | 5 years ago
Great location, appartment was nice, Becca the maid very pleasant and more then happy to help! Would definitely stay again
Reviewer: Devon L | Mon 10th Dec 2018 | 5 years ago
Perfect base for a weekend in york.
Reviewer: J L | Mon 3rd Dec 2018 | 5 years ago
Beautiful apartment very high end, lovley and clean, fantastic location, a few little points as the apartment is of high end quality, we had the wrong tv remote, which enabled the tv in the lounge not to work,we had brand new bath towels upon using these the card labels was still attached, no hand towels supplied, need little touches like salt and pepper, there was fresh milk supplied with cereal if needed, if this is apartment is of high end quality with high end prices then this needs to be looked atOverall stay and location was excellent
Reviewer: Beverley G | Sun 2nd Dec 2018 | 5 years ago
Well-appointed accommodation with everything to make stay comfortable.Clean, modern fittings, warm, cosy, well located for both train station and city centre. Richard was very responsive and helpful with queries. Would definitely recommend this accommodation.
Reviewer: 2nghts B | Sun 2nd Dec 2018 | 5 years ago
Brilliant place to stay
Reviewer: Wesley I | Fri 30th Nov 2018 | 5 years ago
Apartment was clean and furnished to a very high standard.Equipt with everything we needed. Perfect for the night and very relaxing. Will defo book here again
Reviewer: Caroline J | Fri 30th Nov 2018 | 5 years ago
Excellent place to stayvery modern and very cleanGreat location close to everythingWould definitely stop again
Reviewer: Lee P | Mon 19th Nov 2018 | 5 years ago
Amazing place to stay, very comfotable and very cosy. In the perfect location, only a few minutes walk into town. Would definitely stay here again!
Reviewer: Kelsey B | Fri 2nd Nov 2018 | 5 years ago
I'm a repeat visitor. These apartments are just excellent! Wont stay anywhere else in York now.
Reviewer: Vikki B | Sun 28th Oct 2018 | 5 years ago
This apartment is clean, comfortable and compact. It is well situated.
Reviewer: Sarah G | Thu 25th Oct 2018 | 5 years ago
Was warmly welcomed and provided with an up-grade to a luxury apartment which made our weekend. As a consequence my daughter who we were visiting stayed with us both nights, which was fabulous. A really enjoyable weekend had by all, so than you very much indeed. Would certainly come again, and would recommend the accommodation to others. Close to town, clean, welcoming and a bit special.
Reviewer: Nichole D | Tue 23rd Oct 2018 | 5 years ago
These apartments are perfect! All mod cons and gadgets. Clean,comfortable and inviting. Perfect location. Lovely friendly staff, always happy to help. Can't recommend them enough. I've already been back. Won't use anywhere else now.
Reviewer: Vikki B | Sat 13th Oct 2018 | 5 years ago
excellent facilities clean and comfortable
Reviewer: Henry M | Wed 19th Sep 2018 | 5 years ago
These apartments are simply beautiful. We loved our stay. Will definately stay again. Ideal location.
Reviewer: Debbie W | Sun 9th Sep 2018 | 5 years ago
Couldn’t fault apartment at all. Everything you need and very clean.Some noise from neighbouring pub, but didn’t disturb too much.Would return.
Reviewer: Louise W | Tue 28th Aug 2018 | 5 years ago
Very complete and comfortable place to stay. Bit difficult to park but otherwise perfect, last minute price was good value for money. Clean and modern.
Reviewer: Antonius H | Sat 18th Aug 2018 | 6 years ago
This was great little one bed apartment right inside the walls and very close to all the sites and restaurants.We were able to park right outside (there is restricted parking and a £10 per 24 hour charge).Very comfortable bed and great to have a separate lounge/kitchen area downstairs.Air con was a must with the recent hot weather and it was quiet and did the job perfectly. Complimentary tea/coffee etc and even a pint of milk in the fridge so really good welcome experience.The front door works by keypad so no waiting around for someone to come with keys and the owner was able to let us in a couple of hours early just with a quick phone call.Would definitely recommend this as a great choice for staying in York.
Reviewer: Iona H | Wed 15th Aug 2018 | 6 years ago
Second time staying here we will be staying here again the very near future.
Reviewer: Scott M | Tue 14th Aug 2018 | 6 years ago
Great location and great, well-equipped comfortable apartments.
Reviewer: Trish K | Sun 12th Aug 2018 | 6 years ago
Upgraded to deluxe apartment on arrival. Found it to be light, airy, spacious and clean. Very well equipped kitchen and the fresh milk and cold water in fridge, as well as coffee, tea, toiletries etc very welcome addition. Perfect location. Excellent prearrival and host. Would definitely stay again
Reviewer: Paula M | Fri 3rd Aug 2018 | 6 years ago
excellent place to stay , clean and modern no complaints at all.its about a 5 minute walk from the city centre.we will definitely be staying there again on our next trip to York, they even had Yorkshire tea what more can you ask for! Highly recommend.
Reviewer: Scott M | Thu 2nd Aug 2018 | 6 years ago
Excellent apartment, clean, well kept with everything you need for a night away. Great location for town centre too. Definitely would stay here again.
Reviewer: Victoria G | Tue 31st Jul 2018 | 6 years ago
Apartment in great location to visit York, very clean and comfortable. Attention to detail could be better as the cereals were all out of date and the milk went out of date the day before we arrived.
Reviewer: Joanne T | Sat 28th Jul 2018 | 6 years ago
Enjoyed our stay,very comfortable very well equipped would definitely stay again easy access to all amenities easy location to get to
Reviewer: CAROL C | Fri 27th Jul 2018 | 6 years ago
Located within an easy walking dustance from the station.Very modern and clean.The electronic keypad entrance was great and any queries were quickly addressed by the owner.
Reviewer: Irene N | Thu 26th Jul 2018 | 6 years ago
What a lovely apartmentClean fresh comfortableSo close to townReally really nice
Reviewer: Karen D | Sun 15th Jul 2018 | 6 years ago
Brilliant location, place and service. Dead simple to check in. Only issue is the small carpark.Rebbeca the cleaner was so frindly and helpful. We will definitely be coming back.
Reviewer: John P | Sun 15th Jul 2018 | 6 years ago
Enjoyed our stay at York Apart Hotel, it was spacious, nice and comfy. Furnishings and appliances are all of good quality. All our needs are met. Like the easy self check in way. Richard was just a phone message / call away and very helpful.
Reviewer: Henry T | Mon 9th Jul 2018 | 6 years ago
We booked two rooms here over the weekend for York Races. The rooms were spotless and super modern. The location is fantastic for the centre - 2 minute walk. Would certainly recommend staying here
Reviewer: Sammy K | Mon 2nd Jul 2018 | 6 years ago
Lovely apartments. Good service. Very professional.Apartment well situated in the centre of york. Would definitely recommend and use again.
Reviewer: Janice H | Mon 2nd Jul 2018 | 6 years ago
Good location, nice size, good selection of tea, coffeewith milk and cereal etc. Well specified apartment. Parking is tight at the front, need a small car. There is a bar next door with a lot of outside noise during the day if the weather is nice, didn't disturb during the evening (with the window closed). Air conditioning unit is on the stairs so doesn't cool bedroom just downstairs. No bedding for sofa bed but quickly provided (within hour) when requested. Generally good with a few niggles.
Reviewer: David N | Sat 30th Jun 2018 | 6 years ago
Just a short walk from the train station with easy access to the Minster and shopping.Very stylish and well designed modern apartment that even incudes a washer/dryer. Would definately stay again.
Reviewer: Cindy H | Sun 24th Jun 2018 | 6 years ago
Very convenient for railway station and visiting York attractions.Lots of nice touches and very spacious.
Reviewer: Margaret H | Tue 19th Jun 2018 | 6 years ago
We booked last minute when another property in York let us down. Lovely apartment in great location with just a short walk into Centre and we received a very warm welcome from Rebecca who arranged for us to drop off our bags.If you need parking you must arrange in advance, we hasn’t realised and parked in NCP just down the road, although we did receive a 40% discount card from Rebecca.
Reviewer: Lisa M | Mon 18th Jun 2018 | 6 years ago
Perfect location to walk to the centre. We had a wonderful stay at this cosy nest . This is our second time and won’t be our last . Just absolute perfection
Reviewer: Angela W | Sun 17th Jun 2018 | 6 years ago
Excellent stay!very good price for location ,everything what you need to stay in lovely York!I will be recommending to everyone !
Reviewer: Joanna W | Mon 11th Jun 2018 | 6 years ago
Small but updated unit, completely self contained.Good location close to everything that we needed. Thank you Richard for all that you have helped us with.
Reviewer: Vicky G | Fri 8th Jun 2018 | 6 years ago
Superb from start to finish, ideally situated to see the sights that York has to offer.
Reviewer: Geoff H | Tue 29th May 2018 | 6 years ago
If we’ll be returning to York one day, we definitely would stay at these apartments again!Firstly, very convenient location if you’re coming by train - you won’t need a cab or drag your luggage across the town - it’s only 7min walk from the station! And when at the Apartment, the old town centre is another 10min walk away.Secondly, an excellent customer service:Richard, the guy coordinating our stay, kindly allowed us to drop off our luggage at the Apartment while it was being prepared / cleaned, as we’ve arrived much earlier than the official check-in time! Same favour on our last day! - normally we would have to check-out by midday but we were allowed to keep our bags in the room till later afternoon, shortly before our train departure!And we loved the Apartment itself! The private entrance with smart lock! - no need to worry about having or losing keys / door card - you enter by using a unique entry code. The layout of the living space is over two levels, what makes the whole place feel much bigger than the standard hotel room we normally have been staying at numerous times.The Studio had everything we required: hairdryer, coffee machine, bottle of water in the fridge etc. Also, the apartment felt very clean and fresh!We’d like to thank the whole your team making our stay in York a pleasant experience!SincerelyDainius & Iona
Reviewer: Dainius S | Tue 29th May 2018 | 6 years ago
The apartment is very central, it is very clean with all mod cons, a very comfy bed, and I liked the fact that there were breakfast supplies and toiletry supplies, just what you need for an overnight stay.
Reviewer: Lee S | Tue 27th Mar 2018 | 6 years ago
A great apparthotel in a great position.They have thought of everything for there guests.
Reviewer: Steven S | Tue 27th Mar 2018 | 6 years ago
Second time we’ve stayed here, we will be back again the quality of the apartments is first class.Much better than most 4 star hotels and I should know I work in the industry.A big thank you to Richard for our free upgrade which was greatly appreciated, as I stated previously whenever in York I would not stay anywhere else.)
Reviewer: SUSAN B | Sun 25th Mar 2018 | 6 years ago
Always very comfortable when I stay here. High standard of facilities, very good location, very helpful management.
Reviewer: Jennifer B | Sat 24th Mar 2018 | 6 years ago
Good location, clean and well equipped. Very comfortable bed. Good communications with owner.
Reviewer: David P | Sun 4th Mar 2018 | 6 years ago
Beautiful clean room great location stayed here 3 times wouldn't stay anywhere else in york
Reviewer: Nicola Q | Thu 1st Mar 2018 | 6 years ago
Super place very nice very handy very clean - great will stay again.
Reviewer: Jim B | Mon 26th Feb 2018 | 6 years ago
Great location close to train station & central attractions. Apartment was well kept & modern. Access/facilities information was provided by text & easy to follow.
Reviewer: Andrew B | Thu 8th Feb 2018 | 6 years ago
Apartment was clean with great facilities. Amazing shower! And lovely little touches such as a selection of mini cereal boxes and coffee/tea with fresh milk and ice in the freezer.
Reviewer: Jamie P | Tue 30th Jan 2018 | 6 years ago
It was a new experience for me, as one of a 'certain age' and not seeing a human was a little disconcerting, but the aparthotel was perfect in every way. Many more facilities than just a hotel room and very comfortable, just like a mini-home. I will be very happy to stay again.
Reviewer: Robert R | Fri 26th Jan 2018 | 6 years ago
We recently had a one night visit and found the apartment well located inside the city walls and close to York station and the city.The apartments are compact 2 storey with excellent fixtures furnishings and facilities. Certainly more pleasant than a hotel room and highly recommended.
Reviewer: Carol W | Thu 18th Jan 2018 | 6 years ago
Amazing place to stay in the Heart of York , spotlessly clean and everything you could need . Bedding very high quality . So easy to check in and out and parking a real bonus . Highly recommend a stay .
Reviewer: Nicola F | Mon 1st Jan 2018 | 6 years ago
We stayed for a few days up to Christmas Eve.York is at its best then and the apartments are on the edge of the centre The apartments are very well maintained and comfortable
Reviewer: MARTIN H | Thu 28th Dec 2017 | 6 years ago
Lovely short break at York, the Apart Hotel does exactly as described, close to city centre , comfortable and clean, with some great little touches thrown in to , Will with out doubt stay again when next in York and highly recommend, many thanks.
Reviewer: Steve J | Sun 17th Dec 2017 | 6 years ago
There were issues initially with getting hold of the owner but, once contact was eventually made, everything else was absolutely fine - he even up-draded us because of the contact issues. The apartment was excellent and we'll stay there again if ever we return to Tork.
Reviewer: Robert J | Sun 17th Dec 2017 | 6 years ago
We visit York on a regular basis and over the years have stayed at many different hotels/apartments but this is by far the best option in terms of quality, location and value for money. The apartments are decorated to the highest specifications with high-end, modern quality fittings. They are also a stone's throw from Micklegate, so right in themiddle of everything - it is only a short walk to The Shambles/Minster etc. The booking process is also very quick and easy and the staff we have met all seem really polite and helpful. We won't be staying anywhere else from now on!!
Reviewer: Mark E | Fri 8th Dec 2017 | 6 years ago
Well equipped apartment.The sloping roof was a challenge as we are both tall,but once in bed it was very comfortable.Location very good for station, and walking around the city. An enjoyable time.
Reviewer: Steven S | Tue 5th Dec 2017 | 6 years ago
Fantastic place to stay
Reviewer: Sjoerd B | Sun 12th Nov 2017 | 6 years ago
Fantastic place to stay
Reviewer: Sjoerd B | Sun 12th Nov 2017 | 6 years ago
Clean and indipendent place. within the Yiork's wall, it is very close to the railway station of York.whenI will be back in York for business I will book here again!
Reviewer: Andrea G | Sun 5th Nov 2017 | 6 years ago
Fantastic location. 10 minutes to most places.The apartment was very clean and extremely well kitted out!It was good to be able to store on luggage on checkout day.I will return
Reviewer: Wendy S | Mon 30th Oct 2017 | 6 years ago
We enjoyed our one night in the York apartment.It was in a good location near the train station, and central for accessing all the major sights of the city. Communication was OK with the owner, and the keypad entry system worked well. We stayed with our 8 year old son, who was very comfortable on the sofa bed. It was a little noisy in the night, due to a nearby student nightclub, but this didn't disturb us greatly.The amenities in the flat were good with tea/ coffee etc provided, and you could happily stay a few days here.The only downside was the fact that we had to contact the owner as we had only 1 large towel and no bedding for the sofa bed despite choosing the2 adults and 2 children option when booking.We text and left a voice message for Richard, but we never had a response.Luckily we saw a cleaner at another apartment and asked her for bedding and towels.When we returned later, the bedding was there, but only 1 extra hand towel, so we had to manage with that which was ok for 1 night.The lighting system is quite high tech but took a bit of getting used to. Maybe a small laminated instruction sheet would be useful?All in all, we would recommend this accommodation due to location and amenities, but would like to see improved communication and response to occupants messages!
Reviewer: Karen W | Sat 28th Oct 2017 | 6 years ago
We were looking for a place to stay at short notice in York. Most of the hotels and guesthouses were a lot more than we were willing to pay, until we found the Apart Hotel. The price for 1 night and the administration was excellent.The check-in and check-out service were straightforward, and the Aparthotels have a great location near the city centre. The questions we had were quickly answered and the staff are all really friendly.Our only gripe was the heating and lighting controls were a bit faffy. Maybe a few more instructions might be helpful. But, nevertheless these did not detract from our experience whatsoever as we cannot rate the Aparthotels anything but 5 stars!Highly recommended to all tourists visiting York!Many thanks!
Reviewer: Steven J | Sat 28th Oct 2017 | 6 years ago
Great location, excellent apartments modern and cleanOwner nice to deal with if you have any issues.I will definitely return here.
Reviewer: Clive B | Mon 16th Oct 2017 | 6 years ago
Only stayed for 1 night, apartment was very clean and welcoming.. even had milk in the fridge for a cuppa! Bed really comfy and shower fantastic. Would certainly stay again.
Reviewer: Matthew H | Mon 16th Oct 2017 | 6 years ago
Very nice apt. Would stay again.very clean
Reviewer: Moreen B | Sat 14th Oct 2017 | 6 years ago
We would certainly stay here again as the apartments were superb and had everything needed for a short break.
Reviewer: Colin K | Thu 12th Oct 2017 | 6 years ago
Wonderful apartment right in the middle of the town centre with great access to public transport and all tourist locations , would definitely recommend
Reviewer: Ian G | Tue 3rd Oct 2017 | 6 years ago
Very impressed overall.great location,great apartment,well layed out.would highly reccomend
Reviewer: Rick B | Tue 3rd Oct 2017 | 6 years ago
Attention to detail with modern fixtures and fittings - owner was exceedingly helpful with all aspects of stay - will definitely book again
Reviewer: Paul O | Sun 1st Oct 2017 | 6 years ago
So much better than a room in a hotel! Absolutely ideal for me: very close to the office I was visiting and the station; real air available through the velux window in the bedromm; very compact and well-designed: good use of space and light; own front door; everything I needed and easy to use. Lovely! Just one thing though - please send me a receipt, as I need it for work, thanks.
Reviewer: Jane C | Fri 29th Sep 2017 | 6 years ago
Extremely happy with the modern city centre apartment apartment. Position, size, cleanliness all ten out of ten. Will definitely return.
Reviewer: Adam W | Sat 23rd Sep 2017 | 6 years ago
Compact but very well appointed.Very enjoyable short break in York.
Reviewer: William W | Tue 19th Sep 2017 | 6 years ago
Near to the train station as expected and very clean and efficient. Would definately recommend!
Reviewer: Javier T | Sat 16th Sep 2017 | 6 years ago
Great location , beautiful property , clean modern apartment , would highly recommend!
Reviewer: Hayley A | Wed 13th Sep 2017 | 6 years ago
If you want a place to stay that is close to all the good things York has to offer, then these apartments are perfect.
Reviewer: Bradley H | Thu 7th Sep 2017 | 6 years ago
Amazing Apartments in a great location!Richard and his Wife were very lovely and helpful.
Reviewer: Jess W | Thu 7th Sep 2017 | 6 years ago
Excellent apartments and close to train station which is ideal. Short walk to city centre and all amenities.
Reviewer: Louise G | Fri 1st Sep 2017 | 6 years ago
Perfect compact apartment finished to a very high standard. Very clean inside. Location is great with only a 5 min walk right into the city. Great commmunication with the owner also. Overall a very pleasant stay.
Reviewer: Melanie P | Thu 31st Aug 2017 | 6 years ago
Very nice clean and handy for races and central York
Reviewer: Patricia L | Sat 26th Aug 2017 | 6 years ago
Stayed for a couple of nights in these lovely apartments 15 minutes stroll to centre would go back again
Reviewer: Peter W | Thu 24th Aug 2017 | 6 years ago
Absolutely loved it. Literally oculd not fault it, had an amazing stay in York and York Apart Hotel played a massive part in that. As a young couple it was perfect for us lovely open plan sitting room and kitchen to go up a small flight of stairs to a double bed and bathroom. Very modern and clean and the only downfall was the fact I only booked 1 night not 2.
Reviewer: Lana L | Tue 15th Aug 2017 | 7 years ago
Excellent modern (high-tech) accommodation within walking distance of all the main attractions in York as well as the station. Very flexible check-out arrangements when we had an evening train to catch.
Reviewer: Jeremy H | Mon 7th Aug 2017 | 7 years ago
Excellent modern (high-tech) accommodation within walking distance of all the main attractions in York as well as the station. Very flexible check-out arrangements when we had an evening train to catch.
Reviewer: Jeremy H | Mon 7th Aug 2017 | 7 years ago
Have stayed here numerous times. Love the compact but convenient design. Very comfortable bed. Location could hardly be better. Totally hassle free check in.
Reviewer: Graeme T | Fri 4th Aug 2017 | 7 years ago
Very high standard. Loved all the extras thoughtfully provided. Quiet location but steps from everything we wanted. Highly recommend.
Reviewer: Joanna D | Mon 31st Jul 2017 | 7 years ago
Faultless, would stay again and for longer, every consideration has been given to ensuring guests have everything needed. Do a bit of research before travelling as there is so much to see & do, so many places to eat & drink.
Reviewer: Joanna D | Mon 31st Jul 2017 | 7 years ago
Excellent, really nice place, close to city centre. Great service, good communication and lot's of attention to detail.
Reviewer: Paul L | Mon 31st Jul 2017 | 7 years ago
Excellent,spotless.ideal place to stay.could not fault it.would stay again.
Reviewer: Linda C | Thu 27th Jul 2017 | 7 years ago
A lovely apartment in a central location - near to the station and all York's other attractions. The landlord was lovely and friendly - highly recommend
Reviewer: Chantelle G | Wed 26th Jul 2017 | 7 years ago
Nice and clean apartment, but too much electronic controls for my taste.
Reviewer: Jan M | Tue 25th Jul 2017 | 7 years ago
the apartments are spotlessly clean, well appointed and very tastefully decorated. Also very convenient for both the station and central York. Self check-in is very helpful if you are arriving late.
Reviewer: John K | Tue 25th Jul 2017 | 7 years ago
Very good location, prompt friendly service was a very nice house to have stayed at :)
Reviewer: Natasha B | Tue 18th Jul 2017 | 7 years ago
Absolutely Brilliant place to stay lovely and clean and will definitely stay again
Reviewer: Stephen R | Mon 17th Jul 2017 | 7 years ago
Modern, clean, well equipped with a fantastic convenient location, coupled with a very helpful "Richard" at the end of the phone it really doesn't get much better!
Reviewer: Deborah W | Sun 16th Jul 2017 | 7 years ago
Superb, really was. Immaculately kept property that has been finished to a very high spec. So convenient and well thought out. I cannot recommend highly enough.
Reviewer: David W | Fri 7th Jul 2017 | 7 years ago
Home from home, spot on location very clean.we would defo stay again. Lots of nice touches (yorkshire tea, complimentary toiletries) cant wait to stay again.
Reviewer: James B | Tue 4th Jul 2017 | 7 years ago
Smart, clean modern apartment in York city centre. Smooth booking, everything covered. Recommended!
Reviewer: Ewan M | Sat 1st Jul 2017 | 7 years ago
Perfect location and apartments, loved the facilities.. milk, tea, coffee, biscuits and water on arrival.. apartments are lovely and modern had everything we needed and more
Reviewer: Sarah H | Mon 26th Jun 2017 | 7 years ago
Really clean, excellent location
Reviewer: Gary A | Mon 22nd May 2017 | 7 years ago
Great location for train station and for bars and restaurants in Micklegate. Short walk to city centre. Neat, tidy, clean, well planned modern apartment, comfortable bed and good shower.
Reviewer: Alison B | Sat 20th May 2017 | 7 years ago
The apartments are in a perfect location for visiting York city. Close to the city walls and and an easy walk to the Minster and the Shambles.The rooms a beautifully decorated, comfortable and clean. Our only small issue was that the technology regarding the lighting system flummoxed my mum and we couldn'tfind how to turn the hot water on. But the owner is extremely helpful.
Reviewer: Rosemarie C | Mon 1st May 2017 | 7 years ago
We stayed with two kids - aged 4 and 11 months. This place is fantastic and perfectly suited us. There was enough space in the apartment for them to play after a day out, a much needed laundry as any parent of small kids would know, and kitchenette for making simple meals for them. Amenities are fabulous for adults; hot hot shower and comfortable bed. Location is close to great coffee (Brew &a Brownie), and of course all the great York sights.
Reviewer: Ms.| Fri 28th Apr 2017 | 7 years ago
Myself and my partner really liked this apartment. It was close to all the shops and attractions. Although there is a club and a pub next to the apartment buildings we heard very little when we were inside. Overall a wonderful stay and we will stay here again!
Reviewer: Natasha H | Tue 18th Apr 2017 | 7 years ago
The accommodation was really well-equipped, facilities of an excellent standard and so much tidily fitted in such a bijou space!Location central to all the delights of York.The only irritation was the noisy barrel delivery at the pub next door at 6.30am on Easter Monday, but at least we were cosy in the lovely comfy bed!
Reviewer: Helen R | Tue 18th Apr 2017 | 7 years ago
Fabulous apartment,very high level finish on everything. Superb location very central! Nice touch to have complementary tea, coffee,fresh milk and cereal ideal for a family stay! We will be back thank you
Reviewer: Mr. R | Sun 16th Apr 2017 | 7 years ago
Excellent room very clean will be booking again when in York.Facilities excellent and very close to city centre and train station
Reviewer: Marie F | Sun 16th Apr 2017 | 7 years ago
Lovely apartments with great location. Will definitely be back.
Reviewer: Louise G | Fri 14th Apr 2017 | 7 years ago
Great modern apartment, great location for the city centre ,10 min walk.
Reviewer: Paul C | Sun 9th Apr 2017 | 7 years ago
Lovely stay and so easy to access. Very nicely appointed with all the mod-cons.Would definitely stay again
Reviewer: Mal T | Thu 6th Apr 2017 | 7 years ago
Spacious, comfortable and modern apartment. Amazing location, close to everything. Very much enjoyed my stay and the owner was extremely helpful. Would definitely recommend apart hotel!
Reviewer: Molly S | Wed 5th Apr 2017 | 7 years ago
The apartments are new and have very modern, good quality facilities - well equipped kitchenette, great shower, very comfortable bed. Thoughtful touches like milk, coffee, tea, cereal and a range of toiletries that you do not always find in apartments. Owner/manager very welcoming and helpful. Close to station, good restaurants, the walls, and a short walk to central area.It is next to a pub back area though we did not find this a problem on a Sunday night stay. Lights all controlled by panels, which can glow a bit in the dark.Overall a very comfortable stay, in well equipped accommodation.
Reviewer: Kathryn H | Tue 4th Apr 2017 | 7 years ago
great will stay again thanks
Reviewer: Michael A | Mon 20th Mar 2017 | 7 years ago
A nicely appointed and good value apartment. It's is however quite noisy until the early hours due to its locations near bars.
Reviewer: Paul C | Sun 19th Mar 2017 | 7 years ago
I have been staying regularly for some months now, and remain impressed by the standard of provision in the apartments, and the willingness of Richard to make alterations where necessary (thank you for a simplified lighting system!)
Reviewer: Jennifer | Mon 13th Mar 2017 | 7 years ago
Excellentaccommodation veryhigh standard
Reviewer: Keith| Mon 23rd Jan 2017 | 7 years ago
Used these apartments as a base for our weekend city break for which there location was perfect.We had no problems getting into the apartment and on arrival everything was as stated on the website.Apartment clean and tidy with everything done to a high specification and the kitchen had everything you could possibly imagine needing on your break and more!It's difficult to find something to complain about but if we had to find something that could be improved upon then we would have to agree that the sofa whilst ideal in size wasn't the most comfortable for relaxing and chilling out on.Great apartment, great weekend would definitely use again and recommend.
Reviewer: P T | Mon 16th Jan 2017 | 7 years ago
Home from home, excellently executed what a marvelous place. Would certainly return.
Reviewer: Miranda H | Thu 5th Jan 2017 | 7 years ago
We stayed 28/12/2016 as a last minute break, booked the night before.We were in touch with the owner who was quick to reply to advise they were away and put us in touch with Vicky who met us on arrival and was extremely helpful and friendly!The apartment it's self was fantastic! The facilities provided were excellent, it had everything we could ask for and more!We were extremely impressed by all the mod cons as well! Much better than any apartments we have previously stayed in.Great value for money and would highly recommend.The parking spaces out front were quite tight however it was a huge bonus to have parking within York so we couldn't complain!The apartment was in a great location, just a short walk to the center with plenty of pubs on the way!We will 100% be back in 2017!
Reviewer: Charlotte W | Tue 3rd Jan 2017 | 7 years ago
Vicky from Yorkhotel contacted us early the day of our arrival, giving clear, detailed instructions of self check-in, usage, amenities provided, etc.Splendid location, about 5-min walk from train station.We found the apartment just as described, with modern amenities, clean and comfortable. There were even snacks, extensive toiletries, stylish dinner ware provided.We thoroughly enjoyed our stay.
Reviewer: MEILY W | Sun 18th Dec 2016 | 7 years ago
Could not find the instruction booklet so was unable to turn up the heating and struggled to work out the lighting system. Bed was very comfortable. Could have done with a second bath towel and a non slip mat in shower room. My husband found the floor very slippery when wet and nearly fell. Was charged for parking when we did not use it. Please see my reply to invoice. otherwise enjoyed our stay.
Reviewer: Glynis M | Fri 16th Dec 2016 | 7 years ago
Staying here regularly has improved my business trips. Ireally appreciate the thought which has gone into the design of the apartments. Anything which needs sorting out is always dealt with in a friendly and efficient manner.
Reviewer:U | Mon 12th Dec 2016 | 7 years ago
Great stay great location! Highly recommend
Reviewer: Britta M | Thu 8th Dec 2016 | 7 years ago
Great stay great location! Highly recommend
Reviewer: Britta M | Thu 8th Dec 2016 | 7 years ago
Great place, everything you needed was right thereSpotlessly clean, loved the self check in system.Would return
Reviewer: Sarah C | Wed 7th Dec 2016 | 7 years ago
Great place, everything you needed was right thereSpotlessly clean, loved the self check in system.Would return
Reviewer: Sarah C | Wed 7th Dec 2016 | 7 years ago
The room was very clean and comfortable. It is central to York cantre, shops and restaurants
Reviewer: Angela M | Fri 2nd Dec 2016 | 7 years ago
Modern, well equipped apartment. Very close to the station and 10 minutes walk to town centre. Great bars and restaurants nearby. Helpful welcoming staff.
Reviewer: Linda C | Mon 21st Nov 2016 | 7 years ago
Clean. Ultra modern and full of gadgets and tech. Double headed shower has to be the best shower I have ever had. Everything provided.. from cooker/microwave.. fridge freezer.. coffee machine.. coffee, tea, milk, biscuits, cereal... and excellent WiFi. The bed was comfy and clean. TVs positioned well in the upstairs and downstairs. Plenty of power sockets including USB charging points throughout. Lots of mirrors - all positioned in sensible places and were very useful. Loved the touch buttons and remotes for various mood lights.. and even the palm activated door code putside.. all added that extra modern luxurious feel. £10 extra for safe on the doorstep parking was well worth it too. The owner was there and welcomed us warmly and nothing was too much trouble. We will be definitely be visiting again.
Reviewer: Dinsdale S | Sun 20th Nov 2016 | 7 years ago
Excellent facilities and loads of Character. All you need in the accommodation is included. A little annoying you get charged for parking if honest. Loads of mod cons however couldnt work out how to turn lights of on heating system which are very bright. Quite noisey from local bars if staying at weekend. Still a great stay and great accommodation lovely comfy bedding.
Reviewer: Craig B | Sun 13th Nov 2016 | 7 years ago
Three of us (wife, myself and 5 year old duaghter) stayed three nights in this very cosy, well fitted out 2-level apartment. Loction within city walls, very close to rail station and 5 minutes from York Minster was really convenient. Furtniture and fittings very good. Thoughtful provision of food supplies. Only a couple of minor complaints - there are quite a lot of led lights that can't be turned off (annoying when trying to go to sleep, which was not helped by noisy Saturday night pub and night club next door) loose toilet seat not fixed during stay.
Reviewer: Dr. W | Mon 31st Oct 2016 | 7 years ago
Found everything to be spot on lovely accommodation done to a high standard even having USB sockets available to charge your phones only negative we appeared to have a family above us and we constantly heard heavy footsteps or running not great at 7am on a Sunday morning
Reviewer: Rachel B | Mon 24th Oct 2016 | 7 years ago
Excellent place to stay in York.Close to all the main attractions and city centre.Very clean and modern
Reviewer: Mrs. S | Sun 23rd Oct 2016 | 7 years ago
Good location, close to train station & central York. Well appointed kitchen. Small complaint- Some of the settings & instructions were overly confusing or absent. But nothing too serious. Modern bathroom with powerful shower. Comfortable bed. However, being next to a pub, it was a little noisier than hoped.
Reviewer: Gavern N | Tue 11th Oct 2016 | 7 years ago
It's lovely but myself and my partner had to leave early as the noise from the pub next door was too much for us to get any sleep. Then once we fell asleep around 3am k then got woken up by the 6am barrels delivery. We left after one night.After a very long car journey it was a disappointment.
Reviewer: Heidi V | Sun 9th Oct 2016 | 7 years ago
The furnishing of the apartments is done with taste and care, to a very high standard The location is central and despite being close to evening entertainments it is surprisingly quiet and feels very safe. I appreciate the personal attention given via email and text by the owners.
Reviewer: Jennifer B | Sat 8th Oct 2016 | 7 years ago
Clean,modern and comfortable.Really well equipped to a high standard.
Reviewer: Kenneth G | Wed 5th Oct 2016 | 7 years ago
The place was clean and smartly decorated, the location was excellent and we had a great couple of nights sleep. Plus we left a charger behind and it was kindly posted back to us. Will certainly book again next time we are in York!
Reviewer: Lizi A | Mon 3rd Oct 2016 | 7 years ago
We very much enjoyed our 5 days staying in the apartment.The apartment is nicely planned out which included a comfy bed, lovely bathroom and a well equipped kitchen area. We did however find the bed-seatee too small for 2 adults to sit on after an exhausting sightseeing day.It wasn't very relaxing.Every thing else was great!
Reviewer: Elaine R | Sun 2nd Oct 2016 | 7 years ago
A great apartment with parking outside. Very comfortable with all the mod cons. A 15 minute walk to York Centre. We didn't want for anything. The owners were helpful but unobtrusive although only a phone call away. All in all a lovely few days in a lovely apartment.
Reviewer: Tracy K | Sun 25th Sep 2016 | 7 years ago
Great,one of the best living in my experience.
Reviewer: KUO-YEN T | Wed 21st Sep 2016 | 7 years ago
This apartment has everything in it for a very comfortable and convenient stay
Reviewer: Toni F | Mon 19th Sep 2016 | 7 years ago
Wires down, trains cancelled, stranded in York. Last minute rescue by York Aparthotel and what a discovery!Can't fault our little apartment for anything - spotlessly clean, comfortable, every piece of kitchen requirement you could want and a pint of milk! Quality bedlinen and towels, lovely bathroom, and such a comfortable bed. My only complaint, and it's not one really, is that I'd prefer a light switch on the wall to a computerised system where you push a range of buttons hopefully.... but I'm sure lots of people will love the high-tech.Loved our stay, and we'll come again for a longer visit.
Reviewer: Jan P | Thu 8th Sep 2016 | 7 years ago
This place is up there with the best accomodation we have stayed in. The location is perfect. Check in was done in seconds over the phone. Met the cleaner tina and the security man, who where both helpful and professional. We will certainly be back 😀.
Reviewer: Ben C | Tue 30th Aug 2016 | 7 years ago
We stayed for one night and are very impressed with the accommodation. We were net at the door and showed how to check in. The apartments are very up to date with all the mod cons possible. Complimentary tea, coffee and cereals. Could not have asked for anything more. Thank you
Reviewer: Victoria I | Mon 29th Aug 2016 | 7 years ago
Stayed at York Apart Hotel for a weekend break. The appartment was lovely and suited our needs. It was clean, comfortable and located close to the centre of York.
Reviewer: Jill A | Mon 22nd Aug 2016 | 7 years ago
Great apartment, great location, very clean with everything you needed in apartmen. A warm and helpfull welcome from its owners
Reviewer: Steven B | Fri 19th Aug 2016 | 8 years ago
Lovely split levelApartment in centre of York.Thoughtfully detailed. Comfortable bed. Will use again & recommend to others!
Reviewer: Nathalie E | Fri 19th Aug 2016 | 8 years ago
Me and my partner stayed here for 2 nights and we could not believe how amazing everything was, from start to finish. We would definitely recommend here to everyone. It's a short walk away from the centre and attractions. The apartment it's self was beautiful and immaculate. We will definitely be staying here again soon.
Reviewer: Shauni H | Sat 13th Aug 2016 | 8 years ago
Fantastic apartment well equipped kept to a high standard.
Reviewer: Derek C | Sat 6th Aug 2016 | 8 years ago
Stayed here for one night, which was too short. Spec 5* and that comes through when you meet the owner Richard who is very accommodating and helpful. Only down side, bars nearby can be noisy and the first floor apartment would benefit from black out blinds, however not really an issue. Would without doubt rebook.
Reviewer: Darren | Mon 1st Aug 2016 | 8 years ago
Great accommodation.Brand new apartments next to,a quiet pub.Everything you could need including a coffee machine, washer/dryer, fridge, & air con.Highly recommended.
Reviewer: Colin D | Mon 1st Aug 2016 | 8 years ago
We enjoyed a great stay in York.Our hotel was perfect in everyway. Thank you Stella and Peter
Reviewer: Peter P | Fri 29th Jul 2016 | 8 years ago
Very nice and very clean apartment very impressed with the whole apartment will be staying here again. Parking was good..
Reviewer: Mark B | Tue 26th Jul 2016 | 8 years ago
The rooms are spotlessly clean, very modern, very comfortable and central with car parking. We enjoyed iur stay immensely and will definately be back. Thank you so much
Reviewer: Carole J | Sun 24th Jul 2016 | 8 years ago
We stayed in the larger unit. Great location - well equipped _ highly recommended
Response
Hi UrsulaThe delux is the best of our apartments, the original building dates back 200 years with beams and a full stretched window of which we maintained the same original style, I was informed the reason for the feature window was that the building would have been used as a workshop giving natural light.We normally achieve a 5/5 for this apartment ?Mal & Richard
Reviewer: Ursula P | Sat 23rd Jul 2016 | 8 years ago
Fantastic. Perfect location. Exceptionally high standard. Just very very nice. We would have no hesitation in booking a short or long stay EXCEPT - in the summer months the blind / curtain at the window floods the room with sunlight obviously from a very early hour. I would give it 11/10 otherwise. I would stay without any hesitation. Obviously away from early sunrises - absolutely perfect. Thank you.
Response
Hi HelenYou were in room 8.7, I have checked this and yes there is light bleed of which I am now having an extra blackout blind fitted.Thank you for letting me know! Looking forward to that 11/10Mal (Marilyn) & Richard
Reviewer: Helen N | Mon 11th Jul 2016 | 8 years ago
Nice place to stay...lively clean modern apartments...with all mod consOnly thing we were told the owner Richard what time I was arriving and was promised he would meet us thier.In arrival no one thier no one even answeing the phone number we were given so had to stand out in the rain for 35 minutes before the cleaner turned up and even then we had to asked her to let us in.Needs better organisation in my opinion as the amount of money you pay you should be better looked after
Response
Hi JacquelineI do apologise for this isolated incident where the issue was my phone had overcharged and faulted, of which I was getting a while you wait fix. I hold my hands up on this and very sorry, I now carry a backup phone just in case,and now operate a self checking via your own pin code. we do our best to offer early check in but can\\\'t always guarantee the clear or I will be there that early.Richard
Reviewer: Jacqueline H | Mon 11th Jul 2016 | 8 years ago
A beautiful hideaway , great location , everything you need very local .. Very disappointed to find the waste bin full of rubbish and the downstairs used as a store room for towels , bed sheets and tea and coffee usage .
Response
Hi GarryI was disappointed you did not tell me this on your arrival when I asked to report any issues of Whig you did not. Why on earth did you not report this.The issue was in it was a last minute booking and my cleaner had only 90% completed the room hence the spare bedding, this was due to having yo collect her son from school and the room was not booked at that Piont so she was simply going to finish it the next.Otherwise the rooms are cleaned to 5 star standard. This was simple human error and would have been immediately resolved had you simply told me.Please take my advice and report any future issues you have with the hotel your staying rather than writing bad reviews.Please give the hotel a chance!
Reviewer: Gary R | Sun 3rd Jul 2016 | 8 years ago
The host couple are very kind,and patient to solve my problem, but they also too busy to arrangment people in traveling period, may next should book and connect with them early.店主夫妇éžå¸¸å’Œå–„,çƒå¿ƒçš„帮我解决入ä½é—®é¢˜ï¼Œä¸€ç›´ç¬‘容满é¢è®©æˆ‘å分安心,åªæ˜¯å…¥ä½çš„时候é‡åˆ°äº†ä¸€äº›å°éº»çƒ¦ï¼Œç§å®¶ç»è¥çš„ä¸¤äººæ ¹æœ¬å¿™ä¸å¼€ï¼Œå»ºè®®æå‰è”系,得到准确信æ¯ä¹‹åŽä¼šæ–¹ä¾¿å¾ˆå¤šä»¥é˜²éº»çƒ¦ã€‚
Response
Hi QuThank you for your kind words, At times especially weekends we do get very busy, any pre planning is always recommendedSafe journey on your onward travels!Mal & Richard
Reviewer: QU Y | Fri 24th Jun 2016 | 8 years ago
Apartment was compact with modern electronics that took some getting used to. Sloping ceiling in bedroom made access to bed difficult on one side. Cleaning team were lovely; quick and helpful.
Response
Hi CarolI did get carried away with the gadgets when designing the apartments, and pleased you managed to get use to them!Looking forward to seeing you soon.
Reviewer: Carol| Tue 7th Jun 2016 | 8 years ago
Fantastic location, excellent customer service, great prices. Will be staying every time i come to York (providing there is availability!). Would and have recommended to anyone who is planning a visit to the city.
Response
Will always try our best to find a room for you James, looking forward to seeing you soon.Mal (marilyn) & Richard
Reviewer: James A | Sun 5th Jun 2016 | 8 years ago
All you require and more, very comfortable very clean and the friendliest staff I've met.Air conditioning is brilliantBathroom excellentwi fi is excellentIt's all very impressive
Response
Thank you Gareth we try our best and appreciate it shines through.
Reviewer: Gareth L | Sat 4th Jun 2016 | 8 years ago
Location excellent - attention to detail is great.Comfortable - affordable - this is the place to stay.Thanks
Reviewer: Gareth L | Sat 4th Jun 2016 | 8 years ago
Enjoyed a very nice evening out in York and stayed in the York apart hotel. Very friendly service and very high quality apartments. Highly recommend.
Response
Hi Jonathanwe are both pleased you have enjoyed your stay and look forward to seeing you again.Mal (marilyn) and Richard
Reviewer: Jonathan P | Mon 30th May 2016 | 8 years ago
This is my second stay here.As the first time - just amazingly good.I had previously been alone, on this occasion I stayed with a friend.As good for two as for one.Excellently appointed and well laid out.The place is recently renovated and the design and execution of the work is second to none.Further, the booking process is easy and communication is top notch.I cannot recommend it highly enough.If you need to stay in York, whether on business or pleasure - this is the place to stay. Top marks in all department.
Response
Hi JonathanYour comments are my wife and I\'s reward for the hard work we have put in over the year building the property and really appreciate your comments. Our aim is to provide a stress free stay and to continue that for many years to come.Looking forward to seeing you soon.Mal (marilyn) and Richard.
Reviewer: Jonathan K | Sun 29th May 2016 | 8 years ago
Our stay was fantastic, The owners/staff were more than welcoming and helpful. The expanse of technology used was phenomenal from the simple things of entrance to the casual living of lights and decoration. This would be a perfect stay for anyone looking for a homely yet very different experience of the central city of York. It is perfect for anyone with the intrigue of horse racing as it is just a 25 minute walk to the racing grounds and is very close to many of the other attractions and amenities.
Response
Thank you for your kind words, it makes all more worthwhile when we such comments as Mal and I have spent around 4 years designing and building the apartments purely to have them at this standard. Looking forward to seeing you or your friends soon. Mal and Richard.
Reviewer: Jamie C | Wed 18th May 2016 | 8 years ago
Its the finishing touches that count and this place has them...and then some! Everything you need to make your stay comfertable would definitely stay again, 2 mins from train station and everything you need on your doorstep!
Response
Thank you Chris I am pleased you enjoyed your stay, being an electronics engineer I did go OTT with the mod cons when building these apartments!Hope to see you again soon.
Reviewer: Chris M | Mon 9th May 2016 | 8 years ago
Another great experience, immaculate clean comfortable and great location. I would highly recommend it to anybody and the value for money is amazing.
Response
Thank you Gareth for your kind words, my wife and aim to work hard to make your stay as good as it possibly can! look forward to seeing you again soon.
Reviewer: Gareth L | Sat 7th May 2016 | 8 years ago
We had a lovely stay at the York aparthotel, very modern and well decorated. The facilities were excellent and were made to feel very welcome by the owners. The room was spotless and could not fault the stay. The little touches within the apartment were lovely.Will definitely be returning ! Amazing apartment !
Response
Thank you Chloe for your kind words, my wife and aim to work hard to make your stay as good as it possibly can! look forward to seeing you again soon.
Reviewer: Chloe M | Thu 5th May 2016 | 8 years ago
I found this when looking for a last minute trip to York. The location is ideal of travelling by train/public transport to the city, and a short walk from the centre. The apartment we stayed in had everything you would need, clean and tidy. We usually stay in hotels/guest houses, but enjoyed the freedom of having our own space and able to cook for ourselves if we wanted.The owner was friendly and helpful and well certainly book here again when returning to York.
Response
Thank you Kenneth for your kind words, my wife and aim to work hard to make your stay as good as it possibly can! look forward to seeing you again soon.
Reviewer: Kenneth S | Wed 27th Apr 2016 | 8 years ago